DSP395Q: Response
Hi there, I just wanted to restate my earlier request. I’ve already purchased your product and don’t plan to request a refund. I wanted to ask again whether you might be able to implement the feature we discussed before, as it would make things much easier for me. Thank you.
Support_SurFastVideoDownloader
May 25, 2026A: Hello DSP395, thank you so much for your great suggestion!
I really appreciate you taking the time to share your idea with us — feedback like this is incredibly valuable as we continue to improve SurFast Video Downloader.
While I can’t promise that this feature will be included just yet, I’ve already forwarded your request to our product team. The product manager will carefully review it when planning our future major updates.
Thank you again for helping us get better. I truly appreciate your understanding and support!