SurveySparrow

SurveySparrow is an omnichannel experience management platform that helps you create conversational surveys at scale.

Customer feedback provides critical business insights that may not cross your mind.

With SurveySparrow, anyone can capture customer data in the wink of an eye. Choose from assorted question types—from opinion scale and constant sum to rank order and file upload—and add images and GIFs for good measure.

You can also create video surveys on SurveySparrow. Upload your company video as the background, loop it for a smooth user experience, and create a lasting impression on your best customers today.

With smart surveys, you can create a hyper-personalized experience for each respondent. Set your criteria for specific questions, redirect users to a link, and add the answer from a previous question to the next question.

Pick a template instead of starting from scratch. All questions are thoroughly researched, guaranteeing answers with clarity. Whether you want to collect patient feedback, gather consumer trends, or obtain employee satisfaction feedback, you’ll find a template for your industry use case.

SurveySparrow boasts customizable themes chock-full of color-rich background and beautiful fonts and color palette. Style your surveys with CSS for advanced customization. You can even host a white-label survey in your own domain.

Share your surveys with a click. SurveySparrow allows you to promote your survey in a myriad of ways, such as automated emails, unique links, QR codes, SMS, and social media.

This omnichannel experience management platform also boasts a supreme case management tool.

Convert survey responses to cases and route them to the right team member. Share internal notes with the support team to provide more context. Set deadlines, priority level, and collaborate without leaving the environment.

Lead with data to improve revenue growth. The executive dashboard gathers data from multiple surveys in one place, enabling fuss-free analysis at a glance. Track your metrics and KPIs to unearth patterns, insights, and hidden revenue opportunities.

Key features

• 700+ survey templates
• Integrations with 1500+ apps
• Extensive sharing options
• Executive dashboard for survey analysis
• Case management to manage responses