I can't figure out how to delete shortcuts and they are wreaking havoc when trying to be productive. So much so that I had to disable the chrome extension.
Hi, 2 weeks since I'd posted my original question and no reply? I'd also emailed support at swiftreply but still haven't received a reply either. Are you still supporting this app?
Same here! I don't think the app is still supported! So sad :(
Q: Having problems trying to change the hot key for opening the searchable templates as it is set to SHIFT+L ...
and we are no longer able to type a capital L , we need this resolved ASAP. otherwise we will have to remove the extension and contact appsumo to get a refund. The shortcut were automatically defined when we logged into the app.
If this is still happening, please kindly reach out to abdellah.swiftreply@gmail.com, or to support@appsumo.com, if there is no reply and we'll be able to speak to this further - our Support team is always happy to assist! 🙂
Q: We have two problems on the chrome extension :
An enormous lag, we have to deactivate it each time because our browser become unusuable.
And second we cannot change the hot key on the admin. Do you have any info on it ?
A: What makes us different from the other tools you’ve tried before:
➡️ Most competitors don't support mobile devices but SwiftReply does, plus all chromium browsers. (❌ TypeDesk Nope)
➡️ Create advanced and complex smart placeholders/variables and customize them with advanced formatting (❌ More Advanced than TypeDesk)
➡️ Users can add unlimited images or embed videos and tables. No storage limits. 🚀 (❌ TypeDesk allows 50MB only).
➡️ No need to open any software to copy any content. You can access all content in the same place.
➡️ Everything is synced so share and edit responses with your whole team across multiple platforms, so everyone is on the same page.
➡️ You can’t remember your shortcuts? No problem. Use hotkey to launch in the same text input a searchable directory of every canned response at any time ( ❌ TypeDesk forces you to open the software)
Well I got it working on chrome, seems it was another app causing issues but so far on linkedin the text comes in with no lines spaces, just text with no paragraphs etc
same happens on the ios app
also there's a message on ios app saying domain is not registered
please check
Q: Can I use this inside the MS Office or other desktop apps?
A: SwiftReply extension supports all chromium browsers: Google Chrome, Microsoft Edge, Brave, and Opera.
The desktop version is under development and part of our roadmap. We are doing our best to release it very soon.
For now, we are constantly releasing quick updates to all available platforms. Stay tuned for any updates in our Facebook Group: https://www.facebook.com/groups/swiftreply Thanks
Hi, do you plan a Windows app ? it'll be more realiable and make it work outside of the browser too... i'm looking for this but most app only use Chrome extension which makes it unusable in Word, Spark, Courrier or any other app that I don't use within the browser! :(
Q: HI
good looking app
A few questions
1.
Are RTL and Hebrew language avaible? I don`t mean the admin area or menus I mean the text.
2. Can I create sub-groups / subfolders
3. Can snippets be images/gif`s/videos?
4. If I use a variable on the snippet more than once (from example name) will this populate all the places where that name should appear?
A: 1- All languages are supported. 2- No. You can create unlimited workspaces. 3- Yes, SwiftReply supports: images, gifs, tables, videos, embed HTML, Javascript etc
🤝 Can we make a Google meet chat? I will explain all features to you 😁 https://calendly.com/swiftreply/welcome
As you can probably tell from my questions I am already using a similar product that costs $5 per year with unlimited everything and with all the functions.... it is not as prety and not a polished as yours and I like to try new products and support new conpanies but 300 is too low and $99 us too high...
All features are unlimited, the only limitation is canned response numbers.
Please contact me on the live chat. I would love to talk together about all features and we can talk more about prices.
Q: (1) Will it work for multiple languages ?
...(2) Can i type a english shortcode and populate the reply answer with non english scripts like Chinese, Hindi, etc ... (3) Can i make non-english templates ? ... If not , Do you plan to make such features ?
A: 1- You can create canned responses in any language (Chinese, Hindi, etc). 2- Unfortunately, SwiftReply won't translate the original content of your canned response. 3- Yes. All languages are supported.
🤝 Can we make a Google meet chat? I will explain all features to you 😁 https://calendly.com/swiftreply/welcome
Q: Hi,
1-can each members connect their social account?
2-can each members use mobile app in their workspace? 3-how many email, messenger, fcb can be connected, because have several fcb pages? 4-there is notification somewhere following interactions with the tool? 5-can we add iframe or htlm forms, booking in the email? thank
1- You don't nee to connect any social media accounts, it works directly without any integrations. 2- You can invite unlimited team members to unlimited workspaces, and they can use them for free from the mobile / web version. 3- It works in Facebook, Messenger, Gmail, Whatsapp, etc... NO LIMITS. 4- Please explain more. 5- Yes, you can embed HTML and even javascript. NO LIMITS.
🤝 Can we make a Google meet chat? I will explain all features to you 😁 https://calendly.com/swiftreply/welcome
Q: Hi, is this app still being supported?
I can't figure out how to delete shortcuts and they are wreaking havoc when trying to be productive. So much so that I had to disable the chrome extension.
Share SwiftReply
Verified purchaser
Hi, 2 weeks since I'd posted my original question and no reply? I'd also emailed support at swiftreply but still haven't received a reply either. Are you still supporting this app?
Verified purchaser
Same here! I don't think the app is still supported! So sad :(
Q: Having problems trying to change the hot key for opening the searchable templates as it is set to SHIFT+L ...
and we are no longer able to type a capital L , we need this resolved ASAP. otherwise we will have to remove the extension and contact appsumo to get a refund.
The shortcut were automatically defined when we logged into the app.
Share SwiftReply
Hey there big_world, this is Ron from AppSumo!
If this is still happening, please kindly reach out to abdellah.swiftreply@gmail.com, or to support@appsumo.com, if there is no reply and we'll be able to speak to this further - our Support team is always happy to assist! 🙂
Q: We have two problems on the chrome extension : An enormous lag, we have to deactivate it each time because our browser become unusuable.
And second we cannot change the hot key on the admin.
Do you have any info on it ?
Share SwiftReply
Q: havent managed to get this to work for some reason?....
can anyone help ?
Ali_Boukaroui
May 15, 2024A: Hello,
I would love personally to help you quickly understand all SwiftReply new powerful features: https://calendly.com/swiftreply/welcome
Thanks!
Share SwiftReply
Q: My team is not able to accept invites or even access the software.
My developer is in India and the site won't even load for him. What is the issue and have fast until this is resolved?
By the way, there is no way to put in a support tickets on the actual website which is strange.
Ali_Boukaroui
May 14, 2024A: Hello Again,
The website is working perfectly. I would love to get a new call together so I can understand your issue
https://calendly.com/swiftreply/welcome
Share SwiftReply
I have scheduled an appointment for tomorrow. Can you tell me how to get faster support from you guys?
Q: Are you able to share a DPA with me?
Need to check first before using the tool. So far, I unfortunately did not receive an answer via the chat on your website.
Ali_Boukaroui
May 15, 2024A: Hello, Unfortantly we can't share with you a DPA. Thanks!
Share SwiftReply
Q: Did you guys just close this before the Black Friday promo was finished?
Dude...I had it in my cart with my Black Friday promo purchases, confusing timing. :(
Share SwiftReply
Every other deal I saw (save one?) didn't have a timer and only showed this time. https://imgur.com/a/cItS3NH
SUPER bummer. This was one of the ones I had thoroughly researched and was really excited about. :/
Please let me know if this comes back around again.
Thanks for personally reaching out, Ali! Super cool of you.
Looking forward to our meeting!!
-Eric
I am wondering the same. I had this in my cart as well waiting to pull the trigger. I thought Plus members had extended access.
Please contact us in the live chat. Thanks
Q: How is it different from typedesk?
https://appsumo.com/products/typedesk/
Ali_Boukaroui
May 15, 2024A: What makes us different from the other tools you’ve tried before:
➡️ Most competitors don't support mobile devices but SwiftReply does, plus all chromium browsers. (❌ TypeDesk Nope)
➡️ Create advanced and complex smart placeholders/variables and customize them with advanced formatting (❌ More Advanced than TypeDesk)
➡️ Users can add unlimited images or embed videos and tables. No storage limits. 🚀 (❌ TypeDesk allows 50MB only).
➡️ No need to open any software to copy any content. You can access all content in the same place.
➡️ Everything is synced so share and edit responses with your whole team across multiple platforms, so everyone is on the same page.
➡️ You can’t remember your shortcuts? No problem. Use hotkey to launch in the same text input a searchable directory of every canned response at any time ( ❌ TypeDesk forces you to open the software)
Share SwiftReply
Q: Japanese language support?
Ali_Boukaroui
May 15, 2024A: Hello,
SwiftReply support all languages.
I would love personally to help you quickly understand all SwiftReply new powerful features: https://calendly.com/swiftreply/welcome
Thanks!
Share SwiftReply
Q: Hi Team, I see unlimited worspaces with 2 codes!
Does this mean that i can sell this to unlimited customers?
Thanks,
Binish
Ali_Boukaroui
May 14, 2024A: Hello Banish,
Yes you will get unlimited workspaces.
Plus you can quickly share and sync your canned responses with everyone on your team, or give advanced permissions per team thanks to Team Workspaces.
You can't resell workspaces. We have affiliate system that offers 30% / sale. Please contact me on the live chat.
I would love personally to help you quickly understand all SwiftReply new powerful features: https://calendly.com/swiftreply/welcome
Thanks!
Share SwiftReply
Thank you for your quick response, Ali
Q: I've booked in a call with you as this does not seem to be working for me do you have updated training videos?
Ali_Boukaroui
May 15, 2024A: Thanks for your feedback. I will for sure.
Share SwiftReply
Hello,
Awesome. Thanks for your time 👏 I'm excited about the upcoming meeting.
Yes, we have articles/videos in the knowledge base: help.swiftreply.net
Thanks
Verified purchaser
Well I got it working on chrome, seems it was another app causing issues
but so far on linkedin the text comes in with no lines spaces, just text with no paragraphs etc
same happens on the ios app
also there's a message on ios app saying domain is not registered
please check
Q: Can I use this inside the MS Office or other desktop apps?
If not, do you have any plan and when?
Thank you.
Ali_Boukaroui
May 15, 2024A: SwiftReply extension supports all chromium browsers: Google Chrome, Microsoft Edge, Brave, and Opera.
The desktop version is under development and part of our roadmap. We are doing our best to release it very soon.
For now, we are constantly releasing quick updates to all available platforms. Stay tuned for any updates in our Facebook Group: https://www.facebook.com/groups/swiftreply Thanks
Thanks!
Share SwiftReply
Q: Do you offer variables and variants?
Ali_Boukaroui
May 15, 2024A: Hello,
➡️ Yes! you can create advanced and complex smart placeholders/variables and customize them with advanced formatting.
You can also mix different data in each variable. For example: {{ Video, Short Text, Long Text, Link, etc... }}
I would love personally to help you quickly understand all SwiftReply new powerful features: https://calendly.com/swiftreply/welcome
Thanks!
Share SwiftReply
Q: Hey :) This will get the LinkedIn First name of people if I set this variant, like TextBlaze do?
Ali_Boukaroui
May 15, 2024A: Hello,
Right now you can't, but you add "Input Variable" and enter the name manually.
I would love personally to help you quickly understand all SwiftReply new powerful features: https://calendly.com/swiftreply/welcome
Thanks!
Share SwiftReply
Q: Hi there, Can we use attachments in canned responses?
Thanks
James
Ali_Boukaroui
May 15, 2024A: Hello,
Right now you can't, but you add link of your files.
I would love personally to help you quickly understand all SwiftReply new powerful features: https://calendly.com/swiftreply/welcome
Thanks!
Share SwiftReply
Q: Hi, will you repair the chrome extension soon, as it is not working for a week or two ?
Ali_Boukaroui
May 14, 2024A: Hello, 👋
We already posted a solution yo must follow last week.
Please watch this quick video:
https://www.youtube.com/watch?v=5yMVdCdurUI
Download the extension from here:
https://drive.google.com/file/d/1N6JGp6GOmY8_GWUuculGbOu7ha-uA_Q8/view
Thanks!
Share SwiftReply
Verified purchaser
Hi Ali,
Thanks this is excellent !
Have a nice day
Kevin
🤝 Can we make a Google meet chat? I will explain all features to you 😁
https://calendly.com/swiftreply/welcome
Q: Chrome Extension Crashed Can you please tell me why this is?
It says "Repair" and next time I try to launch it then the extension crashes.
I'm thinking on refunding if the Chrome Extension doesn't work.
Ali_Boukaroui
May 15, 2024A: Hello, 👋
Yes. I apologize for the current issue in the latest update v1.1.1
🚀 We uploaded a new update but until the Google team approves the new version, we have a quick simple solution for you. Please watch this video 😃
Please watch this quick video:
https://www.youtube.com/watch?v=5yMVdCdurUI
Download the extension from here:
https://drive.google.com/file/d/1N6JGp6GOmY8_GWUuculGbOu7ha-uA_Q8/view
Thanks!
Share SwiftReply
Verified purchaser
Hello even with the new version swift reply still crashes v 1.1.2 can you do something ?
Hello, Please install onl v1.1.1 from here:
https://drive.google.com/file/d/1N6JGp6GOmY8_GWUuculGbOu7ha-uA_Q8/view
Please watch this quick video:
https://www.youtube.com/watch?v=5yMVdCdurUI
Hi, do you plan a Windows app ?
it'll be more realiable and make it work outside of the browser too... i'm looking for this but most app only use Chrome extension which makes it unusable in Word, Spark, Courrier or any other app that I don't use within the browser! :(
Q: HI good looking app A few questions 1.
Are RTL and Hebrew language avaible? I don`t mean the admin area or menus I mean the text.
2. Can I create sub-groups / subfolders
3. Can snippets be images/gif`s/videos?
4. If I use a variable on the snippet more than once (from example name) will this populate all the places where that name should appear?
thanks
Ali_Boukaroui
May 15, 2024A: 1- All languages are supported.
2- No. You can create unlimited workspaces.
3- Yes, SwiftReply supports: images, gifs, tables, videos, embed HTML, Javascript etc
🤝 Can we make a Google meet chat? I will explain all features to you 😁
https://calendly.com/swiftreply/welcome
Share SwiftReply
Hi
Thank you for the reply
Looks great but I now see that there is a limit of 300 templates and that will not work for me.
Thank you and good luck
Hello,
300 Canned Responses for the Tier 1, but you can go for tier 2 with Unlimited Canned Responses.
Thanks
As you can probably tell from my questions I am already using a similar product that costs $5 per year with unlimited everything and with all the functions....
it is not as prety and not a polished as yours and I like to try new products and support new conpanies but 300 is too low and $99 us too high...
All features are unlimited, the only limitation is canned response numbers.
Please contact me on the live chat. I would love to talk together about all features and we can talk more about prices.
Q: (1) Will it work for multiple languages ?
...(2) Can i type a english shortcode and populate the reply answer with non english scripts like Chinese, Hindi, etc ... (3) Can i make non-english templates ? ... If not , Do you plan to make such features ?
Ali_Boukaroui
May 15, 2024A: 1- You can create canned responses in any language (Chinese, Hindi, etc).
2- Unfortunately, SwiftReply won't translate the original content of your canned response.
3- Yes. All languages are supported.
🤝 Can we make a Google meet chat? I will explain all features to you 😁
https://calendly.com/swiftreply/welcome
Share SwiftReply
Q: Hi, 1-can each members connect their social account?
2-can each members use mobile app in their workspace?
3-how many email, messenger, fcb can be connected, because have several fcb pages?
4-there is notification somewhere following interactions with the tool?
5-can we add iframe or htlm forms, booking in the email?
thank
Ali_Boukaroui
May 15, 2024A: Hello,
1- You don't nee to connect any social media accounts, it works directly without any integrations.
2- You can invite unlimited team members to unlimited workspaces, and they can use them for free from the mobile / web version.
3- It works in Facebook, Messenger, Gmail, Whatsapp, etc... NO LIMITS.
4- Please explain more.
5- Yes, you can embed HTML and even javascript. NO LIMITS.
🤝 Can we make a Google meet chat? I will explain all features to you 😁
https://calendly.com/swiftreply/welcome
Share SwiftReply