Switchboard Questions

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Q: Hi, is there any update on the timescales for these features?

:
-Social Embed Player
-Scheduled stream support

Thanks

chris640Dec 19, 2021
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Q: you’re able to exponentially increase views by sharing your stream on your guests’ channels.

How can you share your stream on your guests channels?
Do you have to connect to their channels and be a admin?
How do you do it?

360FashionMay 21, 2021
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Q: Hello Sumo-lings.

We have an update that we wanted to share with you. We listened to your feedback and will begin to roll out an update to all Five Stackers called Workspaces!

Workspaces embody the idea around an agency or parent/child subscription management model. Simply put, you can now create sub-accounts within your main account, but YOU control the number of users, streaming destinations, or encoder inputs on a per workspace basis.

This update will begin to roll out to users starting today (Tuesday) and we expect it to fully be complete over the next few days. Happy Multistreaming!

Rudy_SwitchboardMar 16, 2021
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Q: Does this do the same thing that Be.

Live does?

ChromoBookerPLUSApr 10, 2021
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Q: Hi, are you considering streaming "Run the world" events through your service?

Thank you in advance!

llamacurlMar 31, 2021
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Q: Hi, the feature of pulling comments from different feeds and showing it as one, if available in the future, ...

will it be available to us as part of the package or will it be something of extra charge?

Ryan-TMar 26, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 14, 2024

A: Hello Ryan-T,

We do not have aggregated comments on our product roadmap at this time. If we do release this feature in the future, we don’t know which plans we will release it for. It might be an add-on service.

Best - Alex

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Q: Is there any ETA for the multi-platform chat feature?

If not, are you considering to implement it anytime soon?

Roh999Mar 28, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 14, 2024

A: Hello Roh999,

We do not have plans to release a feature for multi or aggregated chat. We have received a ton of requests, so we are considering, but we are not committing to building it at this time.

Best - Alex

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Q: How many team members in the Appsumo deal can we have to help manage the streams.

peter.andrew.jensenPLUSMar 28, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 15, 2024

A: Hello Peter, thank you for the purchase!

It depends on the code level. Please reference the number of users. So for 1 code, you can have up to 3 people. For 5 codes, you can have up to 15.

Best - Alex

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Q: Hi 👋, can you tell me if we get this if We purchased 5 codes?

Thanks 🙏

10+ Mbps 1080p & 4K
Watermarking
Embeddable HTML5 Media Player

JoeyBillionaireMar 28, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 15, 2024

A: Hello JoeyB!

You get 10 Mbps 1080p.
You do not get 4k or Watermarking.
The embeddable player is now our Social Embed player. Please check the pinned posts.

Thanks - Alex

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Q: Hi, I got the product, great purchase.

Do you plan to release a public roadmap before the deal ends? If not, would you please share what features you're looking to release in the near, mid and long term?

I would love to have recording, chat and other options such as stream from Airmeet.

Hustling_LabsMar 27, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 15, 2024

A: Techspify.com, Thank you for the purchase! I just posted a message concerning the public roadmap. It outlines the top features that we are releasing this year.

We are always looking into platforms. Airmeet will be added to the list. If they provide RTMP out, then you can use Switchboard to stream your events from them.

Best - Alex

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Q: What does "StreamShare branded page" means?

Does this support whitelabel and cname?

GreatVsBadFoundersMar 25, 2021
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Alex_Switchboard

Alex_Switchboard

May 15, 2024

A: Hello Alex11

Nice name by the way. Here is information pertaining to branded Stream Share pages: https://www.notion.so/switchboardlive/StreamShare-3d66f27042f541cebad0c9d6dc832e66

This is not a white-label or cname solution. We allow you to customize the header image and description.

Best - Alex

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Q: Hi, I'm looking to purchase your product but after looking through your comments, I see you keep avoiding posting a roadmap.

You have said multiple times the roadmap is coming the following week with no roadmap published. Like I said, I'm interested in purchasing Swithcboard as it looks like a nice product but, how hard is it to publish a roadmap?

Are you planning on releasing a public roadmap before the end of the deal? You can say no but at least let people know that you don't want to publish it so we don't expect it. Also, while at it, would you publish a change log? I would like to see what you have built so far.

Business_ideas_by_JesusMar 19, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 15, 2024

A: Hello Jesus,

We apologize for the delay in the product roadmap. I just posted features that we are committed to releasing this year. It should be pinned shortly to the top.

Best - Alex

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Q: Is it possible to get more stream destinations after the deal has expired.

If yes, how much is that going to cost. Moreover, will there be a discount on it for Sumolings?

6f371770c0a5479ea42688b6cbf3b684Mar 19, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 14, 2024

A: Hello Sumo-ling, unfortunately, that offer has expired. We have yet to release the pricing for additional streams. We will notify everyone when we do. We do plan on allowing you to add on additional streams. We will always consider discounts for Sumolings.

Best - Alex

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Q: Hello All!

Product Roadmap Follow-Up

We apologize for not having a fully published product roadmap. As we started receiving feedback from everyone, we began to adjust some of our internal product plans. Knowing that we don't want to over-promise and under-deliver, we delayed the release of our roadmap. We have listened to the community, and we want to release popular features that the community has requested. Details will follow as features are released (similar to the release of Workspaces).

1. Scheduled stream support (YouTube, Facebook, Twitter, etc.) - We realized that most of you would like to plan and schedule your streams properly. Therefore, we want to support you with a scheduler.

2. Auto publish to destinations; no clicking Go Live - Speed and ease of use is everything, so we want everyone to have the ability to go live seamlessly!

3. YouTube latency options support - The goal is to optimize latency for our YouTube Streamers!

4. Social embed player (formerly HTML5 Player) - You spoke, we listened! It appears that the community wants a player where they don't have to worry about bandwidth costs. As promised to the 5 stackers, we will release a social embed player. This removes the bandwidth costs while still providing you the ability to stream to your websites.

5. Thumbnail support - The ability to manage video thumbnails for both Facebook and YouTube.

These features will be available within the next 12 months. We don't have exact times for each release, but we will keep the community updated.

Alex_SwitchboardMar 28, 2021
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Q: Hi, I am attached to AppSumo and I bought 5 codes, my question is as personalized the Strenshare page, I can not get to it.

Can it be translated into Spanish?

Is it possible that you share the SWITCBOARD support mail to perform another type of technical questions? (not chatbot)

BorisgonMar 23, 2021
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Founder Team
Alex_Switchboard

Alex_Switchboard

May 15, 2024

A: Hello Sumo-ling,

Please submit a support ticket and we will locate your StreamShare page. Unfortunately, we only support English at this moment.

You can also reach out to us here: appsumo@switchboard.live

Best - Alex

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Q: Ciao, premetto che non sono un esperto.

Ho programmato una conferenza online (la presentazione di un libro scritto da un professore universitario) con Jitsi. Ho ovviamente il link da condividere. Bene: mi è stato chiesto di trasmettere, in contemporanea, anche su facebook (pagina pubblica di uno studio legale) e sul canale YouTube, sempre dello studio legale. Posso fare questa cosa con questo con Switchboard? La conferenza ha 5 relatori che potrebbero connettersi da molto lontano uno dall'altro. Io che devo gestire lo streaming non debbo neanche intervenire. Sarò solo spettatore.
Necessariamente chiedo semplicità d'uso ed una risposta si o no.

P.S. Esiste la versione in Italiano? Non mi sento a mio agio in inglese.

gianpaolo.santoroMar 23, 2021
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Q: Can you please share your roadmap link?

Thanks

bdcloudMar 23, 2021
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Joey_Switchboard

Joey_Switchboard

May 14, 2024

A: Hello Bdcloud,

We will share the roadmap as soon as it is ready. Will be shortly!

-Joey

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Q: Hello, I work with webinarjam: 01.

- Is it possible to use it as a decoder as well as zoom? In the main panel of webinarjam there is no that RTMP code anywhere but in its manuals it does say that they use RTMP for live.

02.- Can I do 2 live broadcasts at the same time? from webinarjam and obs on the same pc? and go live using the webinarjam functions?

03.- Can you talk or make a deal with webinarjam so that they give us that RTMP code and be able to transmit?

alainbelon7Mar 28, 2021
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Q: Hey, does it has an unified chat ?

DaliMar 27, 2021
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Rebecca_Switchboard

Rebecca_Switchboard

May 15, 2024

A: Hi Dali,

We appreciate your interest in Switchboard!

Currently, unified chat is not available on our platform. This has been a highly requested feature and we’ve added it to our list of features to consider in the future. We offer some advanced features that we think you’ll enjoy using.

Best,
-Rebecca

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Q: Can't we move a destination from one group to another by drag & drop?

If yes then how, if not then please add this feature.

bdcloudMar 27, 2021
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Rebecca_Switchboard

Rebecca_Switchboard

May 15, 2024

A: Hi bdcloud,

The drag & drop feature that you have described isn’t available on our platform. We appreciate the great feedback, and we’ll keep that feature in mind.

Thanks again for checking our AppSumo deal. We would love to see you as one of our customers and leave a review!

Best,
-Rebecca

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