Honest Review
Promised Features are not enables and the support unfortunately does not reply to my tickets on their chatbot, and the onboarding process is not ordered as well as the repeated things or input field elements in the interface, this is really strange, and I expected full access and not to upgrade anything I've been promised to get access to, so i am going to refund this deal now.
All of the following channels are part of the deal in all tiers:
- Webchat
- Facebook Messenger
- Facebook Comments
- WhatsApp
- Email
- Instagram
- iOS/Android SDK
- Twitter
- SMS
I hope you prepare the right onboarding process for the Sumo-lings next time.
Ahmed_TactfulAI
May 9, 2024Hello Mohammad,
I'm sorry you had that experience, we were deploying the new features that period & experiencing a rush of requests from users. Now the system is more stable than before.
Now AppSumo users can benefit from the new email channel as well as Webchat, Facebook Messenger & Comments.
We are planning to release the WhatsApp channel this quarter "Q1 2022" and will continue delivering more channels like Instagram, Twitter and others for all AppSumo users. And defiantly we are going to continually enhance the user experience as well as the onboarding process.
Looking forward to introduce better experience & capabilities in our next AppSumo launch.