I was looking for a helpdesk solution that can be used for support, sales and marketing and I found this. Tactful Cognitive Helpdesk is an all-in-one platform that can be used for customer support, sales, marketing and more. It is powered by AI and comes with ticketing, CRM, helpdesk and automation capabilities. This is the AI-based customer service solution that will help you deliver great customer experience, support, and reduce support costs. You can also use it as a simple live chat channel as well. I think this is a great investment.

The console and menu system feels very thought out, polished and smooth, making it nice to work with. I know they are just starting out and things are continually improving. As I would like a little quicker loading times and some more tutorials to realise its potential. I already own some chat widget products. But I have been looking for a "bot" solution like this for a long time. This looks very promising, so I hope this is the only one I need. I am looking forward to having my own little minions of "Jeeves" help look after my websites.