I really like the app. So much so, that I purchased more codes. But now it seems I can't find any place to put my codes to get the credit. Also, just for clarity, the 10 hours of implementation is monthly? Thanks in advance!
Thank you so much for your kind words about the app! We're thrilled that you're enjoying it so much and have decided to purchase more codes.
We apologize for the difficulty you're experiencing in finding where to redeem your codes. We understand this can be frustrating, and we're working on improving the code redemption process for a smoother user experience.
In the meantime, please share the code and the email address with us at hello@tagmate.app in which you want to activate the code so that our team can update them from the backend for you.
We pride ourselves on providing exceptional service and support, which is why we offer 10 hours of implementation assistance as a starting point. However, we understand that every customer's needs are unique, and we are committed to going above and beyond to ensure their success. Therefore, we encourage our users to reach out to us for assistance beyond the allocated 10 hours.
Q: It's fair to say that you might not need coding skills, but based on everything that is needed to set up, ...
google tag knowledge is absolutely required. This is not a software platform for business users. Question for the team, your help centre just says coming soon. How do I get help?
Thank you for reaching out to us. We understand your concern about the requirement for coding skills and the lack of a help center. While it's true that coding skills are not necessary to use our platform, having a basic understanding of Google Tag Manager is indeed beneficial.
To address your question about obtaining assistance, we apologize for the inconvenience caused by the absence of a help center. However, we have alternative support options available to assist you. You can contact us using the chat option on our website, where our team of experts will be glad to provide you with guidance and answer any questions you may have.
Additionally, you can also reach out to us via email at hello@tagmate.app or support@tagmate.app. Our support team is highly responsive and will ensure that your queries are addressed promptly.
We appreciate your feedback regarding the help center, and we are actively working on launching it soon to provide comprehensive self-help resources for our users.
Please don't hesitate to contact us through any of the mentioned channels. We are here to assist you and ensure you have a smooth experience with Tagmate.
A: Tagmate’s Server-Side Tagging for FCAPI is a no-code platform that enables marketers to set up server-side tracking for Facebook Conversion API (FCAPI) and Google Ads without requiring any coding skills. It allows you to track accurate ad campaign data in a cookie-less world 1.
In practice, it means that you can set up server-side tracking for FCAPI and Google Ads in just a few clicks with Tagmate’s self-setup platform. You can also use pre-built Tagmate templates to track Facebook conversion API events like sales, leads, engagement, and more.
Tagmate’s Server-Side Tagging for FCAPI also provides the following benefits:
1. No-code FCAPI: Setting up FCAPI is now a piece of cake for marketers. 2. Shared server hosting: Use Tagmate’s shared cloud server and pay only for what you use. 3. End-to-end management: Automate everything you need, from A to Z.
Q: I am intrested only seeing the server side tagging functionality.
Rest I don't have any inclination with how things are being made easy with tagmate.
With that said. 1) If I have this use case A user lands on the page scrolls down 60% and starts watching the video. I have set tracking of how long the user spent on the page before clicking the play button.
Now will this custom even be tracked by tagmate? on its server side with accuracy or just the templates that are present on your website can be tracked server side.
The Tagmate provides templates to help you set up your event quickly and efficiently. A custom implementation needs to be done by the user, and our server-side implementation will need a small tweak to incorporate those changes.
Tagmate can provide support in custom implementation as well as setting up those minute changes, however, if the setup requires more than 2/3 hours it will be billed on an hourly basis.
Q: Tagmate Shutdown?
It is pretty obvious, but please can anyone confirm this?
Share Tagmate
Verified purchaser
Yes and without any communication on their part.
Q: Hi.
I really like the app. So much so, that I purchased more codes. But now it seems I can't find any place to put my codes to get the credit. Also, just for clarity, the 10 hours of implementation is monthly? Thanks in advance!
Tagmate_Team
May 15, 2024A: Dear Sumoling!
Thank you so much for your kind words about the app! We're thrilled that you're enjoying it so much and have decided to purchase more codes.
We apologize for the difficulty you're experiencing in finding where to redeem your codes. We understand this can be frustrating, and we're working on improving the code redemption process for a smoother user experience.
In the meantime, please share the code and the email address with us at hello@tagmate.app in which you want to activate the code so that our team can update them from the backend for you.
We pride ourselves on providing exceptional service and support, which is why we offer 10 hours of implementation assistance as a starting point. However, we understand that every customer's needs are unique, and we are committed to going above and beyond to ensure their success. Therefore, we encourage our users to reach out to us for assistance beyond the allocated 10 hours.
Thanks and Regards,
Tagmate Support
Share Tagmate
Q: It's fair to say that you might not need coding skills, but based on everything that is needed to set up, ...
google tag knowledge is absolutely required. This is not a software platform for business users. Question for the team, your help centre just says coming soon. How do I get help?
Tagmate_Team
May 15, 2024A: Hello Leighanne,
Thank you for reaching out to us. We understand your concern about the requirement for coding skills and the lack of a help center. While it's true that coding skills are not necessary to use our platform, having a basic understanding of Google Tag Manager is indeed beneficial.
To address your question about obtaining assistance, we apologize for the inconvenience caused by the absence of a help center. However, we have alternative support options available to assist you. You can contact us using the chat option on our website, where our team of experts will be glad to provide you with guidance and answer any questions you may have.
Additionally, you can also reach out to us via email at hello@tagmate.app or support@tagmate.app. Our support team is highly responsive and will ensure that your queries are addressed promptly.
We appreciate your feedback regarding the help center, and we are actively working on launching it soon to provide comprehensive self-help resources for our users.
Please don't hesitate to contact us through any of the mentioned channels. We are here to assist you and ensure you have a smooth experience with Tagmate.
Thanks and Regards,
Tagmate Support
Share Tagmate
Q: What means Server-Side Tagging for FCAPI in pratice?
Tagmate_Team
May 15, 2024A: Tagmate’s Server-Side Tagging for FCAPI is a no-code platform that enables marketers to set up server-side tracking for Facebook Conversion API (FCAPI) and Google Ads without requiring any coding skills. It allows you to track accurate ad campaign data in a cookie-less world 1.
In practice, it means that you can set up server-side tracking for FCAPI and Google Ads in just a few clicks with Tagmate’s self-setup platform. You can also use pre-built Tagmate templates to track Facebook conversion API events like sales, leads, engagement, and more.
Tagmate’s Server-Side Tagging for FCAPI also provides the following benefits:
1. No-code FCAPI: Setting up FCAPI is now a piece of cake for marketers.
2. Shared server hosting: Use Tagmate’s shared cloud server and pay only for what you use.
3. End-to-end management: Automate everything you need, from A to Z.
I hope this helps!
Share Tagmate
Q: I am intrested only seeing the server side tagging functionality.
Rest I don't have any inclination with how things are being made easy with tagmate.
With that said.
1) If I have this use case
A user lands on the page scrolls down 60% and starts watching the video. I have set tracking of how long the user spent on the page before clicking the play button.
Now will this custom even be tracked by tagmate? on its server side with accuracy or just the templates that are present on your website can be tracked server side.
Thanks for answering.
Share Tagmate
Will I get a reply?
Thanks
Dear Sumoling!
I appreciate your patience!
The Tagmate provides templates to help you set up your event quickly and efficiently. A custom implementation needs to be done by the user, and our server-side implementation will need a small tweak to incorporate those changes.
Tagmate can provide support in custom implementation as well as setting up those minute changes, however, if the setup requires more than 2/3 hours it will be billed on an hourly basis.
Hope this helps!
Thanks and Regards,
Tagmate Support