I just requested Shorts from a long form video and received 1 short from an 8 minute video. I don\u0027t feel a credit should be used given that response. How can this be handled?

I just requested Shorts from a long form video and received | Taja

Q: I just requested Shorts from a long form video and received 1 short from an 8 minute video.

I don't feel a credit should be used given that response. How can this be handled?

dthomas5PLUSMay 14, 2024

Founder Team

imohmed_taja

May 14, 2024

A: Hey there,

Thanks for the note. Please email Ibrahim at ibrahim@taja.ai regarding this issue along with the email associated with your Taja account and he will assist you.

Best,
Taja Team

Helpful?

dthomas5PLUS

Verified purchaser

Posted: May 14, 2024

Received the email response. Thank you for the quick reply and followup. Great customer service!

Taja

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