I want a refund This is unacceptable
I spend lots of money to get a higher tier but The platform is basically unusable, this is fraud. This company is not to be trusted. before leaving this review I sent out an email but nothing has been resolved to make the platform perform any better can't optimize a simple 30 second video, this is fake marketing for a lifetime deal.
imohmed_taja
Jan 4, 2026Thanks for the review. We really appreciate it and apologize for the inconvenience. One of our service providers abruptly sunset their API which is affecting user experience or . We are working on bringing this in house and it is taking time as this is a big project. We expect this to be resolved by Tuesday and your videos to be able to optimize/generate shorts without interruption. We appreciate your patience during this time. Let me know if you have any questions.