Q: Why the sessions are so slow?

I got the tier 3 plan and put in my first job description. The sourcing session is going on for 15 mins and continuously spinning and still generating search. Also when I refresh the page, it seems it restarts the session? Why this is so slow? As a busy recruiter, I like to zip through candidates quickly. Am I missing something here?

a7d7d09358819bea08c32ab54d33c58c65e094ddPLUSOct 23, 2024
Founder Team
Abed_Tapflow

Abed_Tapflow

Oct 26, 2024

A: Hey!

I hear you on this, and I totally get the need for speed. Tapflow’s sourcing process can sometimes take a bit longer than expected, especially during peak usage times, as it’s running a very detailed search, scraping in real-time from LinkedIn, and running an AI screening algorithm on every single profile so you don't have to.

The reason it's spinning is that the system is generating searches, pulling profiles, and then scoring them based on your job description. The process isn’t restarting when you refresh the page, though I get how it might look that way—it's just recalibrating the session. We're working on speeding this up in the background.

I’d recommend giving it a few more minutes; once the session completes, you’ll see the quality of results that make the wait worth it. Let me know if the issue persists or if you need help navigating the session.

Best,
Abed

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