TasteWP Questions

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Q: What happens to our sites if we do not renew? Can we export them to our own servers?

My concerns - What happens to our sites if we do not renew? Can we export them to our own servers? Is it ours our do we lose it if we chase not to renew?

109702211428044672655PLUSMay 20, 2025
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Founder Team
Nick_TasteWP

Nick_TasteWP

May 20, 2025

A: Thank you for your question!

If you decide not to renew (which will be possible with the same great conditions you're getting now) then of course, you can migrate your sites to another hoster easily. In fact, every TasteWP site has our backup & migration pre-installed, which makes this very easy. And if you get stuck, we're more than happy to help!

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Q: I'm probably not the only ones with this question so just wanted to make it clear about emails

It's correct we have to set up our own SMTP for WordPress to be able to send out emails, correct?

Pete97May 19, 2025
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Founder Team
Nick_TasteWP

Nick_TasteWP

May 19, 2025

A: Thanks Pete for your question! Yes, that's correct.

If you need anything else, please shoot!

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Q: File Change Issue

Dear Tastewp Team,

I hope this message finds you well. I am following up on the email I sent earlier regarding an urgent access issue. After modifying the wp-config.php file via a file-management plugin, the site’s SSL configuration was disrupted, and I am no longer able to connect—either via browser or FTP. The project was complete and the domain fully configured before this change.

Could you please advise whether you offer an FTP-access feature or an alternative method to regain server access so that I may restore the wp-config.php file and resolve the SSL issue?

Thank you for your attention to this matter.

117922654658621371128May 13, 2025
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Founder Team
iclyde_BackupBliss

iclyde_BackupBliss

May 13, 2025

A: Thank you for reaching out!

I've already replied to your email and fixed the website to make it accessible, I've also added your prefixed domain to your websites known domains for certificate.

The issue here was that during setup you declared your website name as xyz.com not www.xyz.com and that caused missing certificate for www subdomain.

It should be working now :)

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Q: Server Location?

It appears your company is based in Malta/EU, which is good for compliance purposes. It's even better if your the sites that we'd create are hosted on infrastructure managed by an EU-based provider rather than AWS. Could you please confirm if this is the case?

macbayPLUSMay 13, 2025
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Founder Team
Nick_TasteWP

Nick_TasteWP

May 13, 2025

A: Thank you for your question! Yes, all servers are in the EU (Germany).

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Q: Does it support Divi Builder and WooCommerce?

Hi,
I came across this interesting deal and had a few quick questions:

1. Does TasteWP support Divi Builder and WooCommerce?
2. Why is the PHP version capped at 8.0?
3. What’s the maximum execution time you currently offer?

Thanks in advance for your help,

Best regards,
Marcus

ZevsMaticPLUSMay 10, 2025
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Founder Team
Nick_TasteWP

Nick_TasteWP

May 10, 2025

A: Thank you Marcus for your questions!

1. It's a full-blown WordPress site, do whatever you want on it.
2. When you set up a new site (advanced mode), you can pick a higher PHP version too.
3. Let me check execution time with the developers and get back to you.

If you have follow-up questions, you can always reach us at hi (at) tastewp (dot) com. Thank you!

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