Tevent Questions

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Q: Tevent's website is still not accessible, and login impossible.

What happened to Tevent? According to publicly available information on the Internet, the Teventlab company is in liquidation. Is Tevent lost and gone? Appsumo, do you know anything about that?

Ginger98739PLUSOct 26, 2023
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Q: Bonjour, le site est inaccessible !

Je n’arrive plus à me connecter à mon espace ! Que se passe-t-il ??

samira60Oct 17, 2023
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Q: what is going on with it ?

i cant login

Rapha22615PLUSOct 13, 2023
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Q: This is dead :(

robert-janOct 13, 2023
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Q: Hi!

Is Tevent gone? I try to access the site www.tevent.com and get a error and can't conect to DNS server....

thomas699Oct 3, 2023
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Q: any plans of bringing this back to appsumo

HicksNewMediaPLUSMay 9, 2023
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Q: sadly i couldnt use this without a VPN i china , are you dependant on google services ?....

because china cant access those , sadly had to refund , thanks

ReynardMhlahloPLUSJan 28, 2023
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Q: Do you plan to come back on Appsumo?

info7698SJan 10, 2023
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Q: Does it cut odd exactly after 1 or 2 hours?

Is there a countdown showing as a warning?

info7698SDec 12, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hello Info7698S,

Thanks for the question.

You will not be cut exactly after 1 hour.

You will be given a warning in-app 10 mins before the Event is due to expire. We also give you a 10-minute grace period after the maximum, to wrap up the event. You will not be charged for this additional time.

Hope this helped? Please feel free to send any further enquiries.

Best wishes
Daisy
Customer Success Executive(Tevent)

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Q: Are there plans to make US currency (USD/dollar) an option for payments?

matcasnerPLUSDec 10, 2022
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Founder Team
Peter_Tevent

Peter_Tevent

May 14, 2024

A: Thank you for your question.

I'm glad to announce that we've added the option to select a custom currency (Including USD) for Ticket Payments. This has just gone live today (12th December 2022)

You'll find this option in the 'Payments' tab in the Event Settings menu.

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Q: Hi, somehow I don't understand the term "ticket credits".

Is that the total count of participants across all events in that month? So for example, if we have 300 students and if we do 6 workshops each month, does it mean we consume 1800 ticket credits?

Daron14689Dec 11, 2022
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Founder Team
Peter_Tevent

Peter_Tevent

May 14, 2024

A: Thank you for your question!

That is correct, 1 Ticket Credit = 1 Unique Event Registration, so if you have 6 separate Events, and 300 students register for each of them this will use up 1800 ticket credits.

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Q: How can I get offer the opportunity to win among 3 lifetime deals: - 300 tickets for 2 hours of events - 600 ...

tickets for 3 hours
- 1000 tickets for 1 day

I think 300 tickets per month for 2 hours is better fit my bill.

e07572fd3b59421b89ae7e83923aaed5Dec 9, 2022
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Q: Dear Tevent team, I bought 2 of your lifetime codes.

The software used on the computer browser is great. I just have a problem with opening Tevent on my phone.

Currently, I have tried and reported an error, can't log in with the phone browser.

So, is there currently a way for people to access Tevent on mobile devices?

Also, how long will it take for you to launch the Mobile App?

Thank you very much. Love Tevent.

kieumanh2211Dec 9, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hello Kieumanh2211,

Thanks for the question .

Unfortunately, Tevent is not currently accessible via mobile devices.

However, a mobile application is currently in development and expected for initial release by mid January 2023. Please keep an eye on our public roadmap for updates . https://roadmap.tevent.com/

Hope this helped ? Please feel free to send any further enquiries.

Daisy.
Customer Success Executive (Tevent)

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Q: Just checking on white label/color changes and roadmap?

It's pretty important to me personally.

Thanks!

TimMan79Nov 18, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hi TimMan79,

Thanks for your input.

White labeling is unavailable at the moment but Great news- the Roadmap is here! Kindly use the link below:

https://roadmap.tevent.com/

Please feel free to bring in any further enquiries.
Enjoy your weekend!

Best wishes,
Daisy
Customer Success Executive(Tevent)

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Q: Hey Tevent team!

I am very interested by this offer, but I am looking for a solution where people could book private yoga classes with me as well as planing live group events.

My question is: Is it possible for me to automatically create new meeting links connecting Tevent to Tidycal (like I can with zoom)?

Is there a work around with this using API for example.

Thank you!!

YogacommeChatDec 1, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hello,

Thanks for your question.

This may be possible by utilizing our Zapier integration by creating a new Zapier action for our 'create meeting API' endpoint. Please feel free to book a 25 minute consultation with a member of our team to explore this further
https://meetings.hubspot.com/tom-parker3/free-virtual-event-consultation

Hope this helped? Please feel free to send any further enquiries.

Best wishes,
Daisy
Customer Success Executive(Tevent)

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Q: Hello Tevent team, Congrats on a great virtual event concept and a promising entrant into the market.

I read some reviews from purchasers and I have 4 follow up questions.

1) Do you have Stripe (not Stripe express), on your current roadmap and what does that timeline look like? Setting up a Stripe account is a pain and I'm not doing THAT twice unnecessarily no matter how good a software tool is.

2) Do you have the U.S. market (accepting dollars) on your roadmap, if so, what's that timeline?

3) Can a sumoling use the free trial on your website and then redeem a paid Appsumo code using THE SAME EMAIL as the prior free trial?

4) Are the business and community/personal use cases firewalled from each other or can one move seamlessly between business or community events in the same account?

mavenerPLUSDec 7, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hi Mavener,

Thanks for the feedback and questions.

1) Do you have Stripe (not Stripe express), on your current roadmap and what does that timeline look like? Setting up a Stripe account is a pain and I'm not doing THAT twice unnecessarily no matter how good a software tool is.

A. We currently have Stripe express. The development team are looking into solutions for this. Please keep an eye on our public roadmap for updates.
roadmap.tevent.com

2) Do you have the U.S. market (accepting dollars) on your roadmap, if so, what's that timeline?

A. We can safely say that this will be available in the platform by the start of next week!

3) Can a sumoling use the free trial on your website and then redeem a paid Appsumo code using THE SAME EMAIL as the prior free trial?

A. Yes! It is possible.

4) Are the business and community/personal use cases firewalled from each other or can one move seamlessly between business or community events in the same account?

A. One can move seamlessly between business and community events, on the same account!

Hope this helped? Kindly feel free to send any further enquiries.

Best wishes
Daisy
Customer Success Executive (Tevent)

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Q: Hello So I have an ongoing coaching training going on.

Lets say I have 10 people, counting me, and we meet 4 times a month. That would count as 40 tickets?
What if someone has issues and has to rejoin the session, thats another ticket? Or test events, to check everything works fine. They also consume the tickets? I imagine tickets are counted per session x email? Please let me me know ASAP i would be very interested... tks

danielbravoDec 6, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hi Danielbravo,

Thanks for your question.

1 Ticket Credit = 1 Unique Event Registration. 10 people including yourself attending 4 seperate Events would redeem 36 tickets, as the Organiser does not count towards an Event Registration.

Once a user has registered for an Event, they can leave and come back as many times as they want during and even after the event has completed, to watch the recording (if one was made)

Hope this helped? Please feel free to send any further enquiries.

Best wishes,
Daisy
Customer Success Executive(Tevent)

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Q: Will you stay here for another 3 days for PLUS members?

oskar_demonDec 7, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hello Oskar_demon,

Thanks for your question.

General Access will end the 9th and Plus Exclusivity (all tools partake in this) will end on the 12th.

Hope this helped? Please feel free to send any further enquires.

Best wishes,
Daisy
Customer Success Executive(Tevent)

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Q: Hi, I am interested in your offer, but I wonder if I can subscribe to the Tier 1 plan and then switch to the Tier 2 plan?

But the deal is almost over, what happens next?

The Tier 1 offer with 300 tickets is fair, but 1 hour of event totally hinders me from buying... it's very short.

Moreover, I received an email from you in which you offer the opportunity to win among 3 lifetime deals:

- 300 tickets for 2 hours of events

- 600 tickets for 3 hours

- 1000 tickets for 1 day

When I see this, I wonder concretely why you didn't make this proposal here? This is exactly the offer I would like to test (3 hours of events).

Have you considered returning to Appsumo or maybe updating your offers before the end?

hello3473Dec 6, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hello3473,

Thanks for your questions.

You can subscribe to Tier 1 and then later upgrade. It's possible!

The giveaway deals above are free giveaways.

Unfortunately, we cannot change the AppSumo deal offers now, and we have heard from Sumo-lings that they seem to be fair for lifetime access to Tevent.

We are considering returning to AppSumo in the future, but cannot provide any particular timelines yet.

Best wishes,
Daisy
Customer Success Executive(Tevent)

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Q: DOES IT WORK IN SPANISH?

DOES IT WORK ON MOBILE PHONES?

felixag1051Dec 7, 2022
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Founder Team
Daisy_Tevent

Daisy_Tevent

May 14, 2024

A: Hi Felixag1051,

Thanks for your question.

Tevent is currently only available in English, however, multi-language support is a commonly requested feature which we will be considered for future development.

Currently, you can hold events using only Desktops/laptops. Our mobile app is coming very soon! Do keep an eye on our public roadmap for updates.
roadmap.tevent.com

Hope this helped? Please feel free to send any further enquiries.

Best wishes,
Daisy
Customer Success Executive.

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