I am interested in this, but put off by the recent bad reviews that the platform is not working, no replies to support messages. I created a trial account and I seem the get the message forbidden: you don\u0027t have access to this team.\u000aOther reviews mention people who have not been verified can\u0027t get refunded even though they have a business, what is your policy on this?\u000a\u000aIf someone buys this deal but is not onboarded are they refunded?

Hey there! Thanks for the feedback. We\u0027re a small, passionate team, and we\u0027ve hit a few bumps while bringing nearly 1,000 Sumolings onto our platform. AppSumo\u0027s policy is strictly non\u002Drefundable, but we\u0027re not resting until every Sumoling is properly onboarded. 🚀

So many reviews complaining about issues? | Thoughtly

108668081424451330886

Dec 4, 2024

Q: So many reviews complaining about issues?

I am interested in this, but put off by the recent bad reviews that the platform is not working, no replies to support messages. I created a trial account and I seem the get the message forbidden: you don't have access to this team.
Other reviews mention people who have not been verified can't get refunded even though they have a business, what is your policy on this?

If someone buys this deal but is not onboarded are they refunded?

Founder Team

lkbddh

Dec 5, 2024

A: Hey there! Thanks for the feedback. We're a small, passionate team, and we've hit a few bumps while bringing nearly 1,000 Sumolings onto our platform. AppSumo's policy is strictly non-refundable, but we're not resting until every Sumoling is properly onboarded. 🚀

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