3.0
Taco ratings
Customers have praised Thoughtly for its intuitive UI, powerful AI agent learning, and outstanding value. While there have been some reports of delayed support responses and glitches in the system, these issues appear to be minor and infrequent. Overall, Thoughtly seems to be a solid choice for those looking to automate calls with AI voice agents, launch SMS campaigns, and sync CRM data in real time.
AI-powered summary of customer reviews
Verified purchaser
Hard life with thouhly from ITaly..
When registering I got troubles, then I discover that I can't call if my company is in Italy and I can only receive phoen calls, then the login area stopped again to works, when I do the login, I receive this message:
"No Team Found
Your account isn't currently assigned to a team. Please contact your administrator to be added to the appropriate team."
the chat support say only that I have to wait that soemone will conenct my account to a workspace, I will not receive an email when my account will be connected to the workspace, but I have to try tomorrow, hoping that it will be all right..
Share Thoughtly
Verified purchaser
WOW - Who wants to get on a Class action against Appsumo
Completely gutted everything we paid for and put us on a free plan!
In the United States, we call that theft by deception.
carlos_thoughtly
Apr 2, 2026Hey! Thanks for flagging this. What you saw was a visual glitch in our recently released UI v2, no account was downgraded or limited in any way, and nothing you paid for was removed. The billing page should now accurately reflect your purchase. If anything still looks off, reach out to us directly at [email protected] and we'll get it sorted right away.
Share Thoughtly
Verified purchaser
SCAM SCAM THOUGHTLY TOOK MY MONEY AND NOW THEY WANT MORE MONEY TO USE THEIR PLATFORM. DISAPPOINTED BY APPSUMO
This is a scam.
They deleted the part with phonecredits.
Which makes this useless for me.
But they happily took more than 1000$ for this deal. I have already cancelled my Appsumo plus subscription because of this deal.
I still have another account on Appsumo and i spent a ton of money over the past 5 years +
I want a refund!!!
Share Thoughtly
Verified purchaser
Scam of the year!
I’m an avid purchaser on app sumo but after this I will never buy again on app sumo! Spent 600$ on this and can’t get a refund! It doesn’t work calls drop and just hang up on my customers! Clearly a go high level mask that doesn’t work! Absolutely disgusted with this product and waste of money! Don’t buy
Share Thoughtly
Verified purchaser
Scam? Looks like that for now
I think many people have already written enough reason why this might have been a rug pull... the fact that this was one of the very rare non-refundable deals seems to have been another indication of it... I still trusted that this cannot be and accordingly bought even 3x the highest plan. Means 3300 USD. As a business owner myself, I know that there can be turbulences and I hope they get things straight very soon. Until then I will keep my raiting on 1 Start as I bought it almost 6 Months back and still a non-working product. They claim that they have "premium voice" and a low latency etc etc... but when comparing with other providers, it is clear that this is of lower quality. Pronounciation, latency and the feeling when talking to this "robot" voice is just a shame. The level of voice agent is maybe 12-18 Months behind of what competitors use.
Let´s hope they improve over time and all the scam accusations which seem to be true so far won´t become reality. Let´s just hope we are all wrong claiming that this is by a very high chance a scam.
Share Thoughtly