A real business infrastructure play in the last remaining dinosaur vertical ... telephony!
I'm still implementing, but definately one of my top five appsumo deals!
The pros:
A very nice UI
A phone platform with Ai agent learning
Slack channel and communication has definitely improved a bit since December.
The ability to train a half dozen AI agents for a half dozen niche of a niche business verticals is so cool.
Outstanding value! A phone number is only 500 credits. I was just on the Voicegenie site and a 2500 minute plan with them is $500 a month. A similar Thoughtly offer on appsumo is around a thousand bucks for a ltd if you're a plus member.
The cons:
Customer service, too much reliance on AI agents. Need a person that owns the customer service experience. If you prioritize this it would be awesome!
In most cases on Appsumo growing pains are part of the value proposition, most of us understand this. I've got a couple thousand that I'm investing on Thoughtly, I think this company is way too promising and especially at these prices its a great deal. I'm updating my second stack from a 4 to a tier 5!