Really buggy, non-existent support, laggy responses
I really, really, really want to like Thought.ly, but the performance is subpar, with glitchy sound, laggy responses, which make the calls awkward, and non-existent support. Even the basic calendar scheduling feature flat out does not work. Thoughtly only provides support through Slack, but it seems like no one actually responds. I waited a couple of weeks and eventually just gave up.
Torrey_Thoughtly
Mar 14, 2025Hey etc, I'm sorry to hear that you're experiencing issues with the life-like sounds of the agent.
Have you tried more voices available in our voice library? There are 50,000+ to choose from, and unlimited if you count your own voice cloning capabilities!
Lastly, it seems like there was a misunderstanding– the Slack community is meant solely as a community, not for support. We offer support via the chat widget on our dashboard. That might explain why you waited so long, another Thoughtly community member may not have known the answer to your question!