I think many people have already written enough reason why this might have been a rug pull... the fact that this was one of the very rare non-refundable deals seems to have been another indication of it... I still trusted that this cannot be and accordingly bought even 3x the highest plan. Means 3300 USD. As a business owner myself, I know that there can be turbulences and I hope they get things straight very soon. Until then I will keep my raiting on 1 Start as I bought it almost 6 Months back and still a non-working product. They claim that they have "premium voice" and a low latency etc etc... but when comparing with other providers, it is clear that this is of lower quality. Pronounciation, latency and the feeling when talking to this "robot" voice is just a shame. The level of voice agent is maybe 12-18 Months behind of what competitors use.
Let´s hope they improve over time and all the scam accusations which seem to be true so far won´t become reality. Let´s just hope we are all wrong claiming that this is by a very high chance a scam.