I too bought a Tier 5 Thoughly plan - and they are rug pulling us and App Sumo is doing nothing.

The message I got from AS is:
"Because your lifetime deal with AppSumo is still active and fully honored, no refunds will be offered for Thoughtly."

How is it fully honored when they won't honor to provide the minutes on a plan that they agreed to? I paid over $1,000 for this!

Bring your own Key is nuts, and while Thoughtly seems to answer each one of these terrible reviews on this site - they a) don't say when it will be fixed and b) don't offer us (loyal customers who paid for their plans) any solution or to bring us into the Agency plan which is still working.

Shame on you both.

Thoughtly... I guess you can change your name now. Because you clearly are not thinking about your clients or reputation.

If you've been affected by this, find mepizzaa on x - dm me.