rodmellstoQ: Deliverability
How is the deliverability of the emails being sent to the customers?
Parvez_ThriveDesk
Aug 18, 2025A: We use Postmark for email delivery, and we don’t compromise on this. Our deliverability rate is extremely high, and it’s something we’re genuinely proud of.
Ok what do you do to protect it? Referring to the you don't compromise on it?
Over the past 4 years, we’ve faced several spam incidents and learned some hard lessons. Since then, we’ve tightened our security and also put strong fallback policies in place to ensure reliability.
That is awesome. Do you guys have a mobile app as well? Also I noticed the Woo commerce component that allows you to see the customers transaction information. Is this only for that platform or can we send that type of data from other platforms as well like PayKickStart via webhook?
We do have Android app right now and working on iOS. We built the WooCommerce plugin for WordPress but you can fetch other platform data using our SmartApps builder.
Here's the doc https://help.thrivedesk.com/en/smart-app-user-guide