Q: I have been sitting on the fence for teir 4. Can you give a clear answer?
After monitoring this Chat when it comes to BYOK it seems no date can be provided . However I also noticed that no information is also given as to how to purchase additional credits. instead this was sent
"Nime_ThriveDesk
Sep 23, 2025
A: Subscription tiers include a set number of AI credits, with the option to purchase more anytime.For a clear explanation of ThriveDesk AI credits, visit: https://help.thrivedesk.com/en/ai-credits"
When click on that link it brings you to a page that describe credits being used out before your monthly renewal. I must point out that this deal we get one time credits. it also give you another option either you upgrade your plan monthly them or buy more credits. then they provide another link to buy more credits https://www.thrivedesk.com/pricing/
Only to find out it's they monthly pricing page.
Nime_ThriveDesk
Oct 1, 2025A: Sorry for the confusion. The link I shared explains how AI credits work. Regarding BYOK, our developers are actively working on it, and we will announce a plan soon.
For buying additional AI credits, please contact our support team, they will guide you through the process (For now). Credits don’t roll over monthly, but bundle credits don’t expire.
Thank you for your patience.
accounts548PLUSWould the BYOK Monthly Plan be able to co-exist with any existing purchased appsumo LTD. Also can you provide the support team email please.