I was testing your App and noticed the notification does not | ThriveDesk

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Q: I was testing your App and noticed the notification does not work

Tried it on Firefox and Chrome the results are the same. When an incoming ticket lands I receive no notification even though its turn on in the app and browser. Can you assist?

teacher_ofSep 9, 2025

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Hi, not being able to remove your branding from chat is a real deal breaker for me - it immediately makes my b2b software look cheap. In the latest replies, I see you suggest contacting support for removing it. If there is an additional fee for it, I'd appreciate it if you shared it transparently with the community.
Where can we find your public roadmap?
When BYOK becomes available, am I correct in assuming that I can then use the AI features and messages without having to use any credits from you?

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