Q: Removing branding?
Hi, not being able to remove your branding from chat is a real deal breaker for me - it immediately makes my b2b software look cheap. In the latest replies, I see you suggest contacting support for removing it. If there is an additional fee for it, I'd appreciate it if you shared it transparently with the community.
Parvez_ThriveDesk
Sep 8, 2025A: Branding removal fee is mentioned on our pricing page. You can check it there.
117770881699880732353Thanks for the quick reply. It's a pass from me - at $50/month, it's basically like getting a subscription from any other non-LTD SaaS. Best of luck!
So the real question isn’t about cost—it’s about value. If our branding makes your B2B software look “cheap” but our removal fee feels “expensive,” then what’s really being valued here?
We’re confident in the product we’ve built, and we want customers who value ThriveDesk for the long-term benefits it brings to their business.
So the real question isn't about feedback - it's about not listening to your customers and passive-aggressive communication.
I am confident about the feedback I provided, and I want suppliers who value my feedback for the long-term success of their business.