I bought Tier 4, but for now I can only give 2 tacos due to the unclear system with the credits. So with Tier 4, I have 20,000 one-time credits, and when these are consumed, I have to buy more.
Unfortunately, there is no information about the prices on the website, but the chatbot itself on thrivedesk.com "powered by ThriveDesk" (so it should hopefully work) says that 1,000 credits cost $12 and each individual AI response can cost 5-10 credits, so a longer conversation with additional AI credit consumption for tagging, etc. can easily cost me about $1 on average!

BYOK is supposed to come, but to my very clear question "When BYOK becomes available, am I correct in assuming that I can then use the AI features and messages without having to use any credits from you?" the answer is "BYOK will available soon". Is this intentional deception or does Deepl not work for you to translate my question?

It would be nice if this could be clarified because if every conversation costs me $1 after using up my one-time credits, I'll defintely get a refund now and switch to other providers who have been around longer but are much cheaper. Then the LTD is of no use.

I apologize for my tone, but this answer to my question has upset me.