TidyCal Questions

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Q: Agency Plan Questions

I want to be sure before I buy... I build and manage websites for clients and want to offer a calendar add-on to their sites. Am I able to do that with the agency plan? Like if I had 10 clients, I could have 10 separate calendars on 10 separate sites? Thanks!

115716965418237552458PLUSMay 20, 2025
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Founder Team
Natasha_originals

Natasha_originals

May 20, 2025

A: Hello 115716965418237552458,

Thank you for your message and interest in the TidyCal Agency plan.

This plan is created with having in mind teams and people that work together, so managing clients via that account won't be possible at this time.
Every team member and in your case a client, has to have their own free or paid TidyCal account to join your team and while this is viable for team members who can share your Agency account with you, it will not be for clients as they all need their own unique payment processor, unique video conference links and capability to manage their own booking types.

Wishing you a great day and sending kind regards!

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Q: free accounts joining agency

In a pre sales video, i learned that for agency, team members had to have a free account. A team member could not sign up, then you chat bot informed me each team member woould need a pro account?

Can you clarify this?

Thanks
Doc

doc_palmerePLUSMay 19, 2025
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Founder Team
Natasha_originals

Natasha_originals

May 20, 2025

A: Hello Doc,

Thank you for your message, and sorry to hear about the chatbot error!

Your team members have to have either free OR paid TidyCal accounts to be able to join your team.
In case your team members have issues with creating their free accounts in TidyCal, please let us know by contacting our support team at support@tidycal.com, and our team will assist.

Wishing you a great day and sending kind regards! 🌸

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Q: Hide email in confirmation mails

Hi team,

I am a coach working for different platforms and want the clients to book sessions through TidyCal. I noticed that when the clients receive their confirmation mail there is a calendar invite attached that shows my company email address. This should not be visible as I deliver for other companies. Calendly does not show the email address of my primary calendar.
How can I hide my email address in confirmation mails?

Thank you,
Sabine

sabine490May 16, 2025
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Founder Team
Natasha_originals

Natasha_originals

May 17, 2025

A: Hello sabine490,

Thank you for reaching out, and we’re glad to hear you’re using TidyCal to manage your bookings!

At this time, TidyCal sends all confirmation emails and calendar invites from the primary calendar email address connected to the account. Unfortunately, it is not currently possible to hide or remove that email address from the calendar invite, as it’s used to generate and send the booking event.

We completely understand your need for privacy, especially when working across multiple platforms, and we appreciate your feedback.
This is something we’re aware of, and we’re actively collecting user input as we consider ways to enhance customization options in the future.

Thank you for your support while we work on TidyCal development.

Best regards!

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Q: How is it better than Calendly?

I have been using Calendly for my business for the last 2 years and I'm looking to explore some new tools.

116019493728500631213May 15, 2025
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Founder Team
Natasha_originals

Natasha_originals

May 17, 2025

A: Hello,

Thanks for reaching out, and we're excited you're exploring TidyCal!

While we don't directly compare ourselves with other tools, what sets TidyCal apart is our focus on being:

✅ Simple to use – Clean interface and intuitive setup
✅ Affordable – A one-time payment instead of ongoing monthly fees
✅ Reliable – Built to handle your bookings smoothly and efficiently

Whether you're a solopreneur, coach, consultant, or part of a growing team, TidyCal gives you the core features you need without the complexity or high price tag.

We’d love for you to try it out and see if it fits your workflow!

Let us know if you have any questions or if you'd like help getting started by contacting our support teat at support@tidycal.com.

Best regards,
Natasha & TidyCal Team

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Q: Tarvent email integration?

Does TidyCal allow integration with my Tarvent email platform? If not which email platforms do you connect with?

doc_palmerePLUSMay 14, 2025
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Founder Team
Natasha_originals

Natasha_originals

May 17, 2025

A: Hi doc_palmere,

Thank you for your question!

At this time, TidyCal does not support integration with the Tarvent email platform.
Currently, we integrate with the following email/calendar services:

* Apple Mail (iCloud)
* Office 365 (Outlook)
* Gmail / Google Workspace

These integrations allow TidyCal to sync calendars, send confirmations, and manage availability smoothly.

We’re always exploring new platform integrations based on user demand, so we’ll be sure to keep your interest in Tarvent in mind for future updates.

Let us know if you’d like help getting set up with one of the supported platforms or if there's anything else we can assist with by emailing our support at support@tidycal.com.

Best regards,
Natasha & TidyCal Team

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