Verified purchaser
Platform Fee Surprise
Edit: In response to the creator, I would like a refund. You introduced new terms to a lifetime deal that I did not agree to and no longer want your product. At no point did it say a future fee was coming and going to be forced on LTD accounts without any time of acceptance. What I agreed too when purchasing the software is what I expect to be honoured or you are just another LTD that changes terms after selling and app sumo won’t prevent it. You didn’t give us anything additional just forced your users to either pay you 1% of booking or have their customers pay you the fee which is not what I agreed to in the purchase of this software. Please give me a full refund or remove the forced 1% fee and make it completely optional.
Original: I bought this product a few months ago and as of late last month they send out a surprise that there is now a forced added platform fee, that I did not agree too and now I’m outside my return window.
As the company is adding negative features and forcing lifetime users into it, I would not purchase. Want to remove the brand new (for existing LTD) and undisclosed (for any new subscribers as i don’t see it listed) is very shady. I want the product I paid for not the added fees after I can no longer refund it…
Luka_originals
Sep 23, 2026We're sorry the platform fee came as a surprise, and we understand the frustration of finding out after your return window had closed. If you'd like to talk through how the fee applies to your account and what your options are, please email [email protected] with the email address on your account.