Is there any option to send a automatic welcoming message in Whatsapp via Tiledesk? This is my workflow, 1. I got leads form web Forms2. Connect the forms to googlesheets using automation tools. Record the data in the google sheets.3. Connect Google sheets with Tiledesk4. Send Welcoming message (or any other message) via Tiledesk. Is it possible to do this WF with Tiledesk?
We're currently working on integrating Google Sheets and Airtable. You can find more information on our progress in our feedback board & roadmap: https://tiledesk.sleekplan.app/
Once completed, it will enable us to fully accommodate your use case.
In the meantime, if you're looking for a temporary solution, you might find our customization for WhatsApp and Customer.io helpful. Here's an example: https://gethelp.tiledesk.com/articles/how-to-perform-a-whatsapp-broadcast-using-tiledesk-and-customerio/
Let me know if there's anything specific I can assist you with.
Hey, Can I get License Tier 3 please ! I know I'm late but I love the review and usefulness of it
Q: Hello, I know the offer expired at this point.
We are a small electronic invoicing platform based in Uruguay interested in using TileDesk and super-interested in accessing the offer if possible. We started using the open-source version, and we've run a local copy via docker of the product, but we are interested in exploring the tier offered. Is there any possibility that we can exceptionally access this? Or is TileDesk planning to offer something similar in maybe another place?
However, I'd like to clarify before making a purchase. Even if I purchase Tier 3. I will not have access to: *IP Filtering *Ban Visitors *Activity Log *Email Templates
Thank you for your email and your interest in our tool. I'm glad to hear that you find it interesting. Allow me to address your concerns and clarify the features included in each tier.
While the features you mentioned (IP Filtering, Ban Visitors, Activity Log, and Email Templates) are indeed valuable, they are not available in our AppSumo deal.
If you require access to IP Filtering, Ban Visitors, Activity Log, and Email Templates, I recommend contacting our Sales team.
Please let me know if you have any further questions or if there's anything else I can assist you with. I'm here to help!
Thank you for reaching out. To add your second Tiledesk account to your existing account and manage multiple projects from the same dashboard, I recommend inviting the email associated with your first account as an Admin to your second project. This will allow you to have both projects under the same dashboard.
You can follow this quick guide for detailed instructions on how to invite a teammate: https://gethelp.tiledesk.com/articles/how-do-invite-a-teammate/
If you encounter any issues or have any further questions, please feel free to ask to our support team. We're here to assist you!
Q: Hi, I have some questions.
Is there any option to send a automatic welcoming message in Whatsapp via Tiledesk?
This is my workflow, 1. I got leads form web Forms2. Connect the forms to googlesheets using automation tools. Record the data in the google sheets.3. Connect Google sheets with Tiledesk4. Send Welcoming message (or any other message) via Tiledesk. Is it possible to do this WF with Tiledesk?
I send a similar question via email.
Thanks
Michele_Tiledesk
May 14, 2024A: Hi Galih,
We're currently working on integrating Google Sheets and Airtable. You can find more information on our progress in our feedback board & roadmap: https://tiledesk.sleekplan.app/
Once completed, it will enable us to fully accommodate your use case.
In the meantime, if you're looking for a temporary solution, you might find our customization for WhatsApp and Customer.io helpful. Here's an example: https://gethelp.tiledesk.com/articles/how-to-perform-a-whatsapp-broadcast-using-tiledesk-and-customerio/
Let me know if there's anything specific I can assist you with.
Cheers,
Michele
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Hey, Can I get License Tier 3 please ! I know I'm late but I love the review and usefulness of it
Q: Hello, I know the offer expired at this point.
We are a small electronic invoicing platform based in Uruguay interested in using TileDesk and super-interested in accessing the offer if possible. We started using the open-source version, and we've run a local copy via docker of the product, but we are interested in exploring the tier offered.
Is there any possibility that we can exceptionally access this? Or is TileDesk planning to offer something similar in maybe another place?
Michele_Tiledesk
May 14, 2024A: Hello!
Our AppSumo offer has expired, and we are unable to make any exceptions.
Please fill out this form: https://docs.google.com/forms/d/1m_-hvlf0Bw5MfcrlGDaukaRuGBOOodR1AnRyOEwmjMs
Our sales team will get in touch with you to explore other opportunities.
Thank you for your interest!
Michele
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Q: My test time is about to end and I couldn't connect even the first social network and although I receive a ...
thousand emails offering help and support, when I request it the response is poor. I don't understand if the application is not for me.
What is the correct route to quick response support?
Sorry for rushing but my time is running out.
Michele_Tiledesk
May 14, 2024A: Hello! You can send an email to support@tiledesk.com
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Q: This tool does seem interesting.
However, I'd like to clarify before making a purchase. Even if I purchase Tier 3. I will not have access to:
*IP Filtering
*Ban Visitors
*Activity Log
*Email Templates
Regardless of how which Tier I purchase :/???
Thanks
Michele_Tiledesk
May 14, 2024A: Hi there,
Thank you for your email and your interest in our tool. I'm glad to hear that you find it interesting. Allow me to address your concerns and clarify the features included in each tier.
While the features you mentioned (IP Filtering, Ban Visitors, Activity Log, and Email Templates) are indeed valuable, they are not available in our AppSumo deal.
If you require access to IP Filtering, Ban Visitors, Activity Log, and Email Templates, I recommend contacting our Sales team.
Please let me know if you have any further questions or if there's anything else I can assist you with. I'm here to help!
Best regards,
Michele
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Q: Hey Michele, I just got a second Tiledesk - how can I add it to my account so that I can add another project ...
while still being managed from the same dashboard? Thanks in advanced!
Michele_Tiledesk
May 14, 2024A: Hey Lauris,
Thank you for reaching out. To add your second Tiledesk account to your existing account and manage multiple projects from the same dashboard, I recommend inviting the email associated with your first account as an Admin to your second project. This will allow you to have both projects under the same dashboard.
You can follow this quick guide for detailed instructions on how to invite a teammate: https://gethelp.tiledesk.com/articles/how-do-invite-a-teammate/
If you encounter any issues or have any further questions, please feel free to ask to our support team.
We're here to assist you!
Thank you,
Michele
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