Tiny Chat Questions

Showing 1 - 13 of 13 questions

Q: n8n.io Support? Is there a Roadmap? Can I use it without Slack?

apoEdited Nov 5, 2024
See detail
Founder Team
bastien_barn

bastien_barn

Nov 6, 2024

A: n8n.io : no.
Roadmap : will be released in a "from the founders" post soon.
Slack only, you cannot use it without Slack.

Share
Helpful?

Q: AI chatbot

1. Does your platform offer a knowledge base where I can upload files, connect data sources, or add websites for crawling to train the chatbot?
2. Can your chatbot generate custom reports or summaries based on client data?
3. Does your system support automating responses, such as email replies, using uploaded or connected data?
4. What integrations do you offer (e.g., CRM, email platforms)?
5. Does your platform integrate with ChatGPT or other AI models? If so, how does it work?
6. What customization options exist for training the chatbot with detailed client-specific information?

ai.nextigenPLUSOct 20, 2024
See detail
Founder Team
bastien_barn

bastien_barn

Oct 21, 2024

A: 1. no
2. no
3. no
4. none, but we are currently working on a Zappier integration
5. possible with our javascript API. Especially with `window.tinyChat.sendBotMessage`, we will provide more docs on this use case soon.
6. you can download your chats by asking us, then train the model you use with our javascript API.

Note that Tiny Chat is simple and straightforward, we focus on connecting you to...

Share
Helpful?

Q: does the widget display in the user's language?

I have a website with users from different nationalities. Are the widget texts translated into German for German users, French for French users, and so on?

alexchourakiOct 19, 2024
See detail
Founder Team
bastien_barn

bastien_barn

Oct 21, 2024

A: Yes, Tiny Chat works seamlessly with international visitors. You just need to add your languages on the 'Widget > Texts and Translations' page in your dashboard. The widget will automatically adapt to the visitor's browser language and select one from your list. You can also modify each translation directly from your dashboard.

Share
Helpful?

Q: Lower tier chat limit

What happens when the chat limit is reached, for the lower tiers? Does the widget get disabled, or do any further interactions with it get lost?

9f894287dce5416ea7456ac8f9474691PLUSOct 16, 2024
See detail
Founder Team
bastien_barn

bastien_barn

Oct 17, 2024

A: The widget will not show anymore on your website when you reach the limit. I think this is the best to avoid users deception if they try to reach you on Tiny Chat and messages are not delivered.

Concerning this point we are also working to :
* send you an alert on Slack when you have reached the limit
* disable the widget, one day after the limit was reached. So you have time to finish...

Share
Helpful?

Q: TinyChat Branding

Hey there, I noticed “TinyChat” branding in the chat widget while watching your video demo. Is that branding removable with all LTD plans?

ArrkhoPLUSOct 16, 2024
See detail
Founder Team
bastien_barn

bastien_barn

Oct 16, 2024

A: Yes it is removable for Sumo-lings. You can uncheck the checkbox "credit link" on your Team basic info page on Tiny Chat dashboard.

Share
Helpful?