Tiny Chat Questions

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Q: Multiple Profiles

I have plan 3. Can I have multiple chats, sending messages to different slack accounts? Or can I only send all chats to one slack?
Is each website 1 integration out of the 10 on slack free?

is Multiple Profiles launched? if not, when?

antonmarklundPLUSJan 30, 2025
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Founder Team
bastien_barn

bastien_barn

Jan 30, 2025

A: Hello ! The "Multiple Profiles" has just been released. You can add chat widgets (called "profiles") to several websites, but all chats will be redirected to one slack workspace.

Even if you have multiple profiles it only counts as one integration out of the 10 integrations included in Slack free plan.

You can redirect messages to different Slack channels on your workspace using our javascript API.

Here is the release message of the feature which we sent to our customers :

We’re thrilled to announce the release of the `Multiple Profiles` feature! You can now create different profiles for your Tiny Chat widget and *add it to multiple websites*. Best of all, this feature is *included in your current plan!*
Here’s how it works:

- Head over to the "Profiles" page in your Tiny Chat dashboard.
- Create a new profile to customize your widget.
- Adjust profile settings, including appearance and custom messages.
- Copy and paste the profile’s script tag into your website’s header.
- Messages will still go to your `#tiny-chat` Slack channel (for now), but we’ve added a small note to indicate which website and profile the message is coming from.

*Bonus Tip:*

You can even use multiple profiles on the same website! For example:

- Use one profile for your landing page (focused on *sales*).
- Use another for your product page (dedicated to *customer success*).

If you’re happy with your current setup, no worries—this feature is *entirely optional* and won’t affect your existing widget.

_As always, we’re working on making Tiny Chat even better. Stay tuned for future updates, including improvements to how messages are routed in Slack._

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Q: Does this require a paid slack subscription?

Does this require a paid slack subscription?

asakhaiPLUSJan 2, 2025
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Founder Team
bastien_barn

bastien_barn

Jan 6, 2025

A: Hello! It does not if you have less than 10 Slack integrations (Tiny Chat is a Slack integration).

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Q: I have two domains - how do I add them both to TinyChat?

Love TinyChat so far. It's so simple and exactly what I need. Thank you! I need to add two domains to my account.

Maindomain.com and go.maindomain.com - how do I go about doing this? Do I need to purchase a second code?

victoria988Dec 23, 2024
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Founder Team
bastien_barn

bastien_barn

Dec 30, 2024

A: Hi! You do not need to purchase a second code or do anything specific. Just add the widget script line on your two websites and that's all :)

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Q: Superokay?

Superokay just came on appsumo. It's just a script that you can enable it. Would you be adding superokay?

SumolixieDec 20, 2024
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Founder Team
bastien_barn

bastien_barn

Dec 30, 2024

A: I don't think so, I am sorry.

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Q: I'm just setting up TinyChat and it says I need to set up a monthly subscription. Isn't it lifetime access?

confidenthorsemanshipNov 28, 2024
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Founder Team
bastien_barn

bastien_barn

Nov 29, 2024

A: It is a lifetime access, but to activate it you need to follow the process sent to you after the coupon's purchase. The process is simple, you need to click on "account and subscription" at the bottom left of your dashboard, then put your coupon in a text input labeled "AppSumo coupon".

Regular users only have access to recurrent subscription, this is why you need this small trick to activate your account.

I have sent you some screenshots by email to show you where this input is.

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