info0562Winfo0562W
info0562W
Mar 12, 2024

Q: Hi there fellow Dutchman, Is it possible to up or downgrade on this app sumo deal?

And it would be cool if you can add your own domain without add-ons :-)
I'd love to test the bot with my company.

Founder Team
tinytalk

tinytalk

May 14, 2024

A: Hey there! 🇳🇱 Thanks for the questions.

I believe you can always stack up codes, for example start with 3 codes and later get 4 more to reach to tier 7. Downgrading I'm not totally sure. Best to say is that we don't have any special situation as Tiny Talk, whatever AppSumo supports and sets as guideline that's what we would also comply and be inline with.

I'd love to see you come on board and give us a try and let us know how we can make Tiny Talk better for your use case.
Regarding custom domain, I believe it will be an add-on but we may try to be more flexible in terms/pricing, although I think we keep our price vs limits competitive compared to other alternatives. We do have some features missing but working hard on them to bring them to production as soon as possible. We've been working on Chat History and going pretty well, soon a beta will launch.

Hope this helps.
Cheers!

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Dankjewel!

But can we upgrade and downgrade later on, as is the case in many other app sumo deals.
I;d love to try to implemate
Will the knowladge base also be a page with articles?

Founder

Hi 👋

So you must redeem your codes within 60 days of purchase, that's clear. You can purchase additional codes as long as our deal is live and then upgrade, you can also buy as many codes as you need all together and then redeem them one by one. From our point of view, there is also no problem with downgrading within the right duration that AppSumo allows. I am not sure what kind of timeframe "later on" would entail :) And as mentioned, we would comply with the AppSumo guidelines, perhaps it might be better to write to support@appsumo.com for this if you're looking for a more nuanced answer. Sorry if I couldn't answer this properly 🙈

Regarding the second question: If you mean by publicly available "website" of your knowledge base for anybody to view and read it, that's something we thought of doing and we are taking a bit more reactive approach on it. We'd like to see a bit more demand and requests from our users to commit to it. Here you can find our current roadmap and features on the pipeline, feel free to add your feature requests or comment on existing ones.

https://tiny-talk.canny.io

Let us know if we can help further
Cheers!

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