Q: How do you update the training information?
Hi, we quite often update our main core data that would be used. How does it work with uploading new data? Does it overwrite the old or does it get added as additional? How does this work with the limits too?
tinytalk
Jul 31, 2025A: Hello Paul,
Thank you for reaching out.
At the moment there is no option to update content in place in a recurring way. You have to manually remove the stale content and crawl/scrape the website again. But we acknowledge that this is not a sustainable solution and we want to introduce tools around this to make it more manageable. We have some other priorities but this is definitely on our roadmap to bring a solution in near future.
In terms of limits, when recurring and in-place update functionalities are in place, then it should have almost no impact on the knowledge base limits. We'll automatically remove the old content and add the new.
Hope this helps.
All the best,
Oscar
paul.wilkesPLUS
Verified purchaser
Many thanks for confirming. Deleting and re-adding the content isnt the end of the world. We have alot of product datasheets in pdf which we would use for the learning process but these often get updated. We were more worried that if we uploaded the new datasheet, we wouldn't be able to delete the old one and that our character allowance would get used up quickly with old data?
Many thanks
Hi Paul,
Thanks for the follow-up.
At anytime you can delete existing resources/content from your knowledge base and your character allowance previously consumed by that resource would be freed up.
Let me know if there is anything I can help with.
All the best,
Oscar