A: Hello 👋

Thank you for the question. At the moment all tiers have access to basic resource/character limit and message metrics on a monthly/recurring basis per chatbot. Mind that these are not charts, just metrics scattered throughout the Dashboard.

We are currently working on Helpdesk/Chat History features, once released, high tiers with this feature will also get a monthly breakdown of messages/conversation analytics and analysis like tone/sentiment/intent/keywords. We also plan to extend it with demographics from visitors.

Seats/Teams and Single Sign-On features will be offered as a monthly add-on and currently not yet in development. Feel free to add/vote/comment on features here at https://tiny-talk.canny.io

Cheers!