JornesQ: Limit of messages and characters
Hi!
Tinytalk looks good. The widget is also Intercom-like which I like it very much.
I need to get some clarifications from you.
1) Messages per month
2) Characters
3) Numbers of chatbot.
For the item number 1, there is a limit on the messages send per month, then what is the characters you limit to?
About the number of chatbots, is it I can set different chatbot for a business? Is this deal only for 1 business, and I can use this livechat widget on any domains?
tinytalk
Feb 8, 2026A: Hello Jornes 👋
Thank you for reaching out!
1. Messages per month: We apply limits on the amount of messages sent per month, each tier has its own limit, Tier 7 having the highest limit with 200K messages p/m. The reason for this is to allow fair usage of our infrastructure, even you bring your own API Key, there is still cost on our side for compute, storage, maintenance etc. Message limits reset every month
2. Character limit is for the knowledge base capacity. It limits the amount of content you can add to your knowledge base. It does not reset but deleting existing content will give you back space, think of it like a usb stick.
3. It is allowed to use chatbots for different business and our widget can be used on any domain by default. We have several customers who are agency owners and manage the chatbots of their clients.
We've recently released Workspaces feature to isolate chatbots and invite members to those workspaces with different roles to help manage the workload. This way you members only see and/or manage the chatbots they are allowed to see.
Let me know if there's anything I can help with.
All the best,
Oscar
Thank you for your prompt response! In your plans, you did not mention how many workspaces we can create, and how many seats you have to offer. Can I get clarification on this? Thanks!