Q: Pre purchase quesrions
Assume I full stack.
1. Can it do document analysis? User uploads pdf or .doc?
2. Do you provide a business number and can I use more than one? Like one for each brand.
3. Can it interpret from voice messages?
4. Can I limit a session user in anyway to prevent abuse? Like 25 messages per day or monthly limits?
tinytalk
Aug 5, 2025A: Hello 👋
Thank you for reaching out.
1. Yes, our platform does accept file formats including PDF and Docx. Your chatbot can make use of those documents to answer the questions.
2. If this is regarding WhatsApp, then no, we do not provide phone numbers. You have to have a phone number and onboard with WhatsApp Business API using our dashboard. We can make a recommendation where you can get a phone number online. Each chatbot requires its own phone number due to WhatsApp constraints.
3. Not at the moment though it is in our roadmap.
4. This is underway and will be available in September.
Hope this helps and let me know if there is anything I can further help with.
I'd recommend you to create a free account and make use of the 25 free messages that we provide so you can test the platform and features. See if it makes sense for your use cases and requirements before you commit.
All the best,
Oscar
Verified purchaser
Thanks for the response. So can a user upload a doc into WhatsApp and have the ai analyse it?
Ah, sorry perhaps I got your question wrong. We do not allow file uploads by users, it has to be you as the owner of the account/chatbot who uploads the files to your knowledge base to train your chatbot.