A: Hello Fernando 👋

Thank you for reaching out!

While we’re not familiar with Charla, we’d love to highlight what sets Tiny Talk apart:

- AI Chatbot trained on your documents, websites, and more.
- Web crawling & scraping to enrich your knowledge base.
- Real-time Help Desk with conversation monitoring, human-agent escalation, and user insights.
- Customizable chat widgets with advanced features like Markdown support and widget auto-launch.
- Lead generation and integrations with Zapier, Pabbly, WhatsApp, and more.
- Isolation between chatbots for independent knowledge bases.
- Embeddable widgets and an API for seamless interaction.

Since launching 18 months ago, we've prioritized user-driven updates and are committed to a feature-rich roadmap. Coming soon:

- User-side conversation history and an improved widget.
- Custom lead generation forms.
- Function calling for 3rd party API integration.
- Google Calendar integration for scheduling/booking.

If you have specific needs or questions, let us know—we’d love to assist further!

Best regards,
Tiny Talk Team