Matt_S_HQ: Returning Soon? / Workspaces/Users Question
Hi Oscar,
Hope to see your product return soon.
Congrats on the workspaces launch. I can't see these mentioned in the pricing table. I think if you return the pricing table could do with a simplification - it's hard to see the differences between tiers.
1)How many workspaces does each space have?
2)As (apart from Tier 7 which gets +1 complimentary user) all tiers only have 1 user if I remember correctly - are the purpose of workspaces for different brands or more like different sides of the same business?
3)If I purchased Tier 7 can I use Claude haiku 4.5 / Claude Sonnet 4.5 with BYOK?
4)Any ETA for this year on:
a)WhatsApp integration?
b)iOS mobile app?
c)Live chat?
Many thanks,
Matt
tinytalk
Jan 29, 2026A: Hi Matt,
Thank you for reaching out! 🥳
Yes the product will return soon, we've ran out of codes 🥹
I'm not sure what is going on with the pricing table, I think there is a new design being released or being A/B tested by Appsumo, and the new pricing table doesn't accommodate the existing tier vs feature structure.. But, agreed, new features should be reflected.
1. You can create as many workspaces as you wish with your account. There is no limit. The constraint is on the invites/seats.
2. Only Tier 7 users are gifted 1 seat, not all tiers. The intention of the workspaces is to introduce a higher level separation of bots to address both concerns you mentioned. Agencies can separate their customers and isolate them from each other using a workspace, invite the customer to that workspace and the invitees will only see the activity in that space while as the owner of the account you'd control all the workspaces/bots across your account.
3. Haiku 4.5 and Sonnet 4.5 is not yet available as a model, but we can quickly add them. Just keep in mind that we use those models via OpenRouter, so as long as you bring your own OpenRouter key, yes you can use them.
4.
a. WhatsApp integration is already available for more than a year.
b. iOS mobile is in progress, ETA March 2026
c. Live chat already available. By default agent/bot is in control, as the dashboard user you can takeover the conversation anytime by sending a message to a conversation or a user can request a human support.
Hope this helps!
All the best,
Oscar