Tiny Talk Reviews

I had a great experience with Tiny Talk. The platform is easy to use and makes it straightforward to create and deploy a chatbot using our documents, which saved us a lot of time.

What really stood out was the excellent customer service—Oscar was fantastic. He was responsive, patient, and genuinely helpful, making sure everything was set up correctly and answering all my questions quickly. Highly recommend Tiny Talk if you want a smooth chatbot setup backed by great support.

TinyTalk is a great app and Oscar is helpful/professional. have added it to my app.

V happy with TinyTalk!

Overall this is a great product and I am glad I got it. Make sure you provide the chatbot with the proper training material (pdf, csv, url pages etc). It's only as good as you train it!
Oscar has been great with helping to get my chatbot setup and even offered tips and advice on my website. I had some issues with scraping and adding resources and he was a great help with timely support.

I bought Tier 7 because after a free trial (and comparison with several other chatbots) I considered tiny talk to be the most practical, best, and feature-rich on the market.
I am extremely satisfied with the UI and the overall operation.

However, there are a few limitations I am currently trying to deal with:
1. Unlimited bots with Tier 7 is great. But how are you supposed to manage all support centers with just one login? I also don’t see any option to buy extra seats. I don’t agree with the statement that, for example, offering 5 extra seats would quintuple the support volume for tiny talk. Because I would set up the chatbot and the seats for my customer. So they would turn to me for any support. At best, they barely know anything about tiny talk.
2. Speaking of that: Without a custom login domain and a unique logo in the dashboard, tiny talk basically cannot be resold. Every customer would see the tiny talk price list directly. So unlimited chatbots are actually pointless, since who alone has infinite use cases just for themselves? So full white labeling wouldn’t even be necessary. Just login via the chat domain and a different logo.

Please clarify these points for me.

If these can be resolved, I would of course be willing to adjust my review.

I had bought 6 codes, now only one code is still active, all the others have been cancelled. I wrote to support twice, no response. I searched the website for an imprint, address or telephone number, but found nothing. The business behaviour is dubious.
Update: The Tina talk team have corrected the error with the codes. Due to the inconvenience, I only give three stars.