I want to give Tiny Talk a higher rating, but there's a significant issue: unlike competitors such as Zapier Chatbot (beta) and Chatbase, Tiny Talk doesn't seem to properly utilize its knowledgebase. The chatbot fails to provide answers based on the information that's been fed into the system. If Tiny Talk can resolve this fundamental problem, I'll gladly update my rating. For now, the system appears to operate with accessing just bits and pieces of the knowledgebase.