Name: Solid Software \u0026 Great Support
Item: Tiny Talk
Rating: 5
Author: rb_daszeph

Group

Software

Customer experience

Sub category

Customer support

Product tag

Best for

Marketing agencies

Small businesses

Alternative to

Help Scout

Intercom

Zendesk

Integrations

GPT-4

Webhooks

Whatsapp

Zapier

Operating system

Browser-based

Android

Features

You must redeem your code(s) within 60 days of purchase

X (Formerly Twitter)

LinkedIn

Website

Docs

Product Updates 🍿

Launching Tiny Talk 🪂

Introducing Workspaces! 🥳

Push Notifications are live! 🔔

Now Live: Analytics, Google Drive, Notion & Slack 🔥

One of the key features of Tiny Talk is the ability to train your chatbot on documents and websites. Upload PDF files, technical documents, product manuals, white papers, ebooks, FAQs or provide links to articles and websites that contain valuable information. Tiny Talk will extract relevant data and create a knowledge base for your chatbot, enabling it to provide accurate and insightful responses. You can create multiple chatbots and each one will have its own domain knowledge.

Uploaded documents are by default private and can only be accessed by the user for enhanced privacy.

Tiny Talk puts you in control of your chatbot's personality. Easily customize the system role prompt to match your brand's tone of voice by giving it specific instructions, you can make the chatbot more helpful and aligned with your needs. Whether you want a casual, humorous tone or concise responses, it's all in your hands.

Kickstart by inserting an example system prompt.

Customizing your chatbot's appearance is effortless with Tiny Talk. Add a profile picture and modify colors to seamlessly align with your brand’s style.In the Playground section you can engage in conversations with your bot in a real environment, testing its capabilities and responses. This is the exact chat window you will see when it is embedded in your application. You can have contextual conversations with your bot using the uploaded documents and websites.If you are training a very large document, you don't have to wait for training to complete and can already start talking. This enables you to explore the bot's knowledge and its ability to provide relevant information related to the content of those documents.

Embed directly on your site or connect via the API.

With 2.7 billion users globally, WhatsApp stands as the messaging giant, magnifying the impact of this integration on your business. Any chatbot you create with Tiny Talk can be used via WhatsApp, imagine the sudden possibilities where the same bot and knowledge base can help you and your support team over multiple channels.

Integrate with WhatsApp for a wider audience.

When it comes to lead generation, Tiny Talk can do wonders. You can define a call to action and start capturing leads as your visitors interact with you bots. Each lead will also be enriched with some handy information that can help you to segment your audience.Tiny Talk stores all API keys in an encrypted form at rest and never share with others, expose it in the browser or other client-side code.Each chatbot has its own API key setting and this gives you a high level of control and visibility over the usage of different keys. For example, you can assign a unique API key to Department A’s chatbot and do the same for Department B, granting them exclusive control over their respective usage and access permissions.Get lifetime access to Tiny Talk today!

Capture and export leads with enriched data points for better segmentation.

Create AI chatbots trained on websites&docs, integrate with WhatsApp or APIs, embed in websites fast

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