Question About Upgrading to Tier 3 and Impact on Existing Trafft Account

Question

Hi, we purchased License Tier 1 a few years ago. If we upgrade to Tier 3 (which includes 5 agency accounts), will this affect our existing Trafft account or its current booking configuration? Also, would our existing Trafft account count as one of the 5 agency accounts included in Tier 3?

Nikola__Trafft · Answer

Hi Sosius,\u000a\u000aThank you for your question.\u000a\u000aIf you upgrade from Tier 1 to Tier 3, your existing account will be upgraded to Tier 2 and moved under your newly created agency.\u000a\u000aIt will count as one of the 5 accounts included in your Tier 3 plan. All your existing data and configuration will remain unchanged.

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