TheBlueAlphaQ: Real Estate Coaching Program
Hi, I have a few questions regarding setup and functionality:
My client offers a 2-month in-person program and a 6-week online program and a recurring coaching program.
1. Is there a way to display durations as 8 weeks and 6 weeks (programs) within the booking settings to reduce confusion? (not hours/days)
2. Also, since programs start on specific date/length, how can we show only that start date as a selection instead of open availability on entire calendar? Only want 5/10/26, then next program start 6/15/26, etc. Can I hide duration? I have it in copy.
3. Can clients connect their own email smtp per client (e.g., Acumbamail, SendFox)?
4. For SMS usage, does the agency need to purchase credits first and bill the client when they want more, or can clients purchase SMS directly thru you and they pay for it with their account method?
Nikola__Trafft
Mar 31, 2026A: Hello TheBlueAplha,
Good questions, here’s how it works in practice:
1. Program duration (weeks vs hours/days)
Durations in Trafft are defined in minutes or hours and are not intended to span multiple days or weeks.
For program-style services, the best workaround is to use packages. You can create a package that includes a set number of sessions (appointments), which together represent the full course, for example 8 sessions for an 8-week program. The actual “duration” is then communicated in the service name/description.
2. Fixed start dates instead of open calendar
This can be handled using the Special Days feature.
You can define exact dates (for example May 10, June 15) as the only available booking days, and disable regular availability. This way, clients will only be able to select those specific start dates.
3. Custom SMTP per client
Yes, each client (company) can connect their own SMTP server.
4. SMS credits
SMS credits can be purchased by agency and alocated to clients, while there is also an option for each client to purchase their own credits.
Hope this answers your questions!