Verified purchaser
Is Trafft dying slowly ?
Hello,
I have been using Amelia since its very beginning. The launch of Trafft was an important milestone that promised to take our operations to a more professional and efficient level.
However, after 2 years of use, I am seriously questioning if Trafft is currently "brain dead." There hasn’t been a single new feature since November, and the "Release info" page remains desperately empty.
More importantly, certain bugs I reported 6 months ago—which were confirmed by your technical teams—are still not resolved (Ticket #22362). This is a double-booking bug, which should be the absolute priority for a scheduling software like Trafft.
As a customer, I’ve noticed a total lack of communication from the Trafft team regarding future improvements. No emails to announce updates, a Changelog that has shown nothing since November, and a non-existent roadmap.
In contrast, Amelia enjoys monthly updates, frequent new features, and constant communication via email and social media.
I purchased an Agency license specifically to resell Trafft to my clients. To this day, I have not done so because I am afraid of being stuck with an abandoned product. As it stands, I cannot recommend or resell Trafft to my clients due to missing features, unresolved critical bugs, and far too much uncertainty regarding its future.
Nikola__Trafft
Mar 27, 2026Hello,
Thank you for taking the time to share your feedback in such detail. We understand your concerns and appreciate you highlighting them.
Our recent focus has been on stabilizing the platform, improving existing functionality, and addressing critical issues to ensure a more reliable experience overall. This does not mean that new features are not being developed, but rather that part of our work is currently dedicated to improvements that may not always be visible through major feature announcements.
Regarding the comparison with Amelia, a significant portion of development resources was recently allocated to a major product redesign, which temporarily impacted timelines across projects. With that phase now largely behind us, development is becoming more balanced again, and you can expect more consistent progress moving forward.
As for the double booking issue referenced, we fully recognize its importance. While this has not been widely reported, we agree that it requires proper attention and it has been flagged again for further review by the team.
We appreciate your feedback and your patience as we continue to improve the platform.