Hello,

I have been using Amelia since its very beginning. The launch of Trafft was an important milestone that promised to take our operations to a more professional and efficient level.

However, after 2 years of use, I am seriously questioning if Trafft is currently "brain dead." There hasn’t been a single new feature since November, and the "Release info" page remains desperately empty.

More importantly, certain bugs I reported 6 months ago—which were confirmed by your technical teams—are still not resolved (Ticket #22362). This is a double-booking bug, which should be the absolute priority for a scheduling software like Trafft.

As a customer, I’ve noticed a total lack of communication from the Trafft team regarding future improvements. No emails to announce updates, a Changelog that has shown nothing since November, and a non-existent roadmap.

In contrast, Amelia enjoys monthly updates, frequent new features, and constant communication via email and social media.

I purchased an Agency license specifically to resell Trafft to my clients. To this day, I have not done so because I am afraid of being stuck with an abandoned product. As it stands, I cannot recommend or resell Trafft to my clients due to missing features, unresolved critical bugs, and far too much uncertainty regarding its future.