Transcript.LOL Reviews

I tried to setup my account and the website was down. I tried to do it later when I remembered and I got informed that the delay was passed. Paveen did not want to give me another chance. Since then, I got spammed by emails with no way to opt out and they did not answer any of my emails. I got upset this morning for still receiving their spam, and they banned me. Worst company ever.

I had no choice but to come back well after getting Tier 4 here on AppSumo to leave a real life review. They've changed the way they do business and left Sumolings in the dust with a terrible deal. In order to get clean transcripts without "Transcribe in US English Transcribe in US English Transcribe in US English" embedded everywhere, you have to pay for "Unlimited"

I asked if AppSumo customers would be rolled into the new model and they told me no, I'd need to sign up for the "unlimited" subscription.

This is a total bait and switch and a total waste of money. Don't trust anything this company ever sells.

--Follow Up--

Look at the owner's reply below, that will tell you he favors revenue over reputation. Next, look at the most recent questions asked here on AppSumo, other users are wanting to know the exact same thing and calling it a "bait and switch" as well.

I hope AppSumo sees this and gives everyone a refund.

Very disappointed by Transcript.lol. We can't even change AI model to a superior model even with the given credits in our plan, thats a paid feature only for subscribers. We are constraint only with low AI models. This is indeed a limitation done on purpose. i wouldn't recommend this app/service to anyone.

I really enjoy this tool. It has evolved since I bought it. I love the AI feature to analyze your transcript (customer insights, customer pains, for example). I also use the new feature to transcribe the WhatsApp audio that I receive. Very helpful for me.

The good thing that the product is constantly being updated and new functionalities are being added. The tool has changes significantly since I bought it.

However, I once uploaded a long video and run out of credit mid-way. I wasn't able to see the transcription at all, it simply asked for money. So, in fact, my credits have been wasted - I don't have even a part of the video transcribed unless I pay extra. Either I pay or wait couple of weeks for my credits to renew.

Support has not responded to my query about this. I don't think this is fair. The tool should know that I don't have enough credits and should ask me if I want to proceed beforehand.

Edit:
I bought this deal a year ago or so. Now I have made three short video transcripts (20-30 mins) and used their auto summary services - and I'm not able to do anything more (!!!)

The new pricing for the tool is atrocious, and simply makes no sense anymore for those who bought the deal on Appsumo.

I am not satisfied with this at all anymore.