Q: Export Password Vault & 5GB Drive & Support Location
1. I just bought the password and I am missing the export of my password vault feature. Do you not have an export functionality for the passwords we create? 2. You have a free 5GB tier of your Drive product but I am not able to add my login to get started on the free tier drive product you have to be able to add it to my dashboard (You dont have permission to view this page. If you think this is...
Founder Team
MertBaser_TransferChain
Dec 6, 2025
A: Hi there,
1- The export feature isn’t available yet, but it’s on our roadmap and will be added in a future updates.
2- Normally, you would need to create a new account with a different email address to register for the TransferChain Drive free plan. However, if you contact us at support@transferchain.io using your current email address, we can assign a free plan to your existing Pass...
Thank you for the answers. I am glad to hear the export feature is on the roadmap, otherwise I would have asked for a refund. That's where all this cloud stuff fails when there is NO non-proprietary export option. Subscribers really don't own their data its just paying for a recurring subscription and they can lose everything at any given time for whatever reason.
I need to provide this for my clients to share passwords with us and our team without sharing their password. Can you do that use case?
Founder Team
MertBaser_TransferChain
Nov 28, 2025
A: Hi apassala,
Yes,
You can invite your clients to to your TransferChain Pass account, and once they join, they can securely share passwords or folders with you and your team without ever revealing the actual password. ✅
This is possible thanks to our “Limited Rights” sharing feature — which allows a user to:
Q: Constant load cycle from VA in the Phillippines
Why is my VA in the Philippines having a difficult time getting it to load? Any solutions for this so I don't need to return/refund?
Founder Team
MertBaser_TransferChain
Nov 24, 2025
A: Hi there,
Thanks for your question! Users from any region, including the Philippines, should be able to access TransferChain smoothly and without issues. While latency can vary by region, it should not cause a constant loading cycle, so this sounds like something we should take a closer look at.
To solve this quickly, could you please reach out to us directly via live chat? 👉...
Q: mobile app readiness
Any update on this?
Thanks
MertBaser_TransferChain
Dec 15, 2025A: Hi aR39681,
Mobile apps are still in the development phase. We’ll notify all our users as soon as it’s officially released.
Kind regards,
Mert | TransferChain 🔐
Share TransferChain Pass
Q: Activation
Bought your product yesterday. Tried activating it but it wont go to my plan. Contacted live support by livechat but no one answers. Please help.
MertBaser_TransferChain
Dec 6, 2025A: Hi teng.erika,
Our support team just replied to your message. The team replies to all messages during working hours. They will be helping you with the activation.
Kind Regards,
Mert | TransferChain 🔐
Share TransferChain Pass
Verified purchaser
thank you so much. all fixed, Love the product, very fast response to this problem.
Verified purchaser
You're most welcome :)
Q: Export Password Vault & 5GB Drive & Support Location
1. I just bought the password and I am missing the export of my password vault feature. Do you not have an export functionality for the passwords we create?
2. You have a free 5GB tier of your Drive product but I am not able to add my login to get started on the free tier drive product you have to be able to add it to my dashboard (You dont have permission to view this page. If you think this is...
MertBaser_TransferChain
Dec 6, 2025A: Hi there,
1- The export feature isn’t available yet, but it’s on our roadmap and will be added in a future updates.
2- Normally, you would need to create a new account with a different email address to register for the TransferChain Drive free plan. However, if you contact us at support@transferchain.io
using your current email address, we can assign a free plan to your existing Pass...
Share TransferChain Pass
Verified purchaser
Thank you for the answers. I am glad to hear the export feature is on the roadmap, otherwise I would have asked for a refund.
That's where all this cloud stuff fails when there is NO non-proprietary export option. Subscribers really don't own their data its just paying for a recurring subscription and they can lose everything at any given time for whatever reason.
Verified purchaser
Thank you for pointing that out! You’re right, and we’ll certainly be adding this feature.
Kind regards,
Q: Agency for clients
I need to provide this for my clients to share passwords with us and our team without sharing their password. Can you do that use case?
MertBaser_TransferChain
Nov 28, 2025A: Hi apassala,
Yes,
You can invite your clients to to your TransferChain Pass account, and once they join, they can securely share passwords or folders with you and your team without ever revealing the actual password. ✅
This is possible thanks to our “Limited Rights” sharing feature — which allows a user to:
- Use or autofill a password 🔐
- Without being able to view, copy, edit, or...
Share TransferChain Pass
Verified purchaser
I assume I can only do this for 50 clients and team members?
Verified purchaser
Yeap, that is correct.
Q: Constant load cycle from VA in the Phillippines
Why is my VA in the Philippines having a difficult time getting it to load? Any solutions for this so I don't need to return/refund?
MertBaser_TransferChain
Nov 24, 2025A: Hi there,
Thanks for your question!
Users from any region, including the Philippines, should be able to access TransferChain smoothly and without issues. While latency can vary by region, it should not cause a constant loading cycle, so this sounds like something we should take a closer look at.
To solve this quickly, could you please reach out to us directly via live chat?
👉...
Share TransferChain Pass