Q: 120 Minuten werden trotz Codeeingabe nicht angerechnet
Guten Tag,
Sie geben folgenden Hinweis: „Hinweis: Es wird angezeigt, dass Sie einen ‚kostenlosen‘ Plan haben, Ihre Limits entsprechen jedoch denen, die Sie gekauft haben.“
Ich habe den Abo-Code für 120 eingegeben und mir wurden nur 30 Minuten zur Verfügung gestellt. Auch in den Einstellungen wird, wie von Ihnen angegeben, weiterhin der kostenlose Plan angezeigt. Leider kann ich nicht mehr als 30 Minuten transkribieren.
Was kann ich tun, damit der Code wirklich freigeschaltet wird?
A: Hallo, es tut mir leid zu hören, dass Sie Probleme bei der Aktivierung Ihres Codes haben. Könnten Sie mir bitte eine E-Mail an armelbeadry@trebble.fm mit der E-Mail-Adresse senden, die Sie zum Einlösen Ihres Kontos verwendet haben, und ich werde mir das ansehen
A: Hi, Thank you for the question. They should be release officially next year. Are you experiencing any type of issues with it? It should be pretty stable at the moment and ready for the officially launch
- Watermarks: There’s no watermark on the edited videos. - Video Quality: The quality of the rendered video is very close to the input quality. - Length Limit: Currently, videos longer than 90 minutes aren’t supported for editing. - Future Features: We’re exploring the possibility of adding an eye-contact correction feature and tools to turn long videos into...
Q: Why don't the hours on AppSumo match what is on your website?
I've checked your website, and the "promotion" price has been on your site for over a year.🗓️
Nothing on your site says it is a limited-time promotion. Prices presented for that long on any site become the new norm and expectation for that product.💯
Not being willing to make the Trebble match what you have on your website is a major letdown and red flag.🚩
I keep coming back here hoping that something will improve with this tool to justify the risk I see in investing in it, but it just gets worse and worse.😢
Thank you for your feedback. I truly appreciate it. Let me address your points transparently:
- Pricing: The AppSumo deal is a lifetime offer, while the website reflects subscription pricing. We’ll work on clarifying this distinction. - Website Promotion: The promotional price has been extended to make Trebble more accessible, but we’ll review how it’s communicated.
We need a visual view ie audio waveform along thee timeline,
so if we clicked on the waveform it would show the word in the transcript and if we clicked on a word in the transcript it would show the place on the waveform
and with the waveform being able to zoom in
then we could make precise cuts when there is a little discrepancy when editing using words
ie select part of waveform to cut out or choose words to cut out, both options available at the same time.
A: Thank you for your feedback. It’s greatly appreciated! I understand the value of having a waveform for precise editing. However, we believe adding waveform support would address a symptom rather than fully solving the core issue.
Our focus is on improving the platform to make editing more precise and seamless directly through text, reducing the need for waveform altogether. This includes:
You believe that ? There will always be small discrepancies with transcription, and a waveform would be the most effective way to deal with it. So looks like you just don't want to make it the best for the user. In denial
Q: 120 Minuten werden trotz Codeeingabe nicht angerechnet
Guten Tag,
Sie geben folgenden Hinweis: „Hinweis: Es wird angezeigt, dass Sie einen ‚kostenlosen‘ Plan haben, Ihre Limits entsprechen jedoch denen, die Sie gekauft haben.“
Ich habe den Abo-Code für 120 eingegeben und mir wurden nur 30 Minuten zur Verfügung gestellt. Auch in den Einstellungen wird, wie von Ihnen angegeben, weiterhin der kostenlose Plan angezeigt. Leider kann ich nicht mehr als 30 Minuten transkribieren.
Was kann ich tun, damit der Code wirklich freigeschaltet wird?
Freundliche Grüße und herzlichen Dank im Voraus
armel_beaudry
Dec 24, 2024A: Hallo, es tut mir leid zu hören, dass Sie Probleme bei der Aktivierung Ihres Codes haben. Könnten Sie mir bitte eine E-Mail an armelbeadry@trebble.fm mit der E-Mail-Adresse senden, die Sie zum Einlösen Ihres Kontos verwendet haben, und ich werde mir das ansehen
Share Trebble Online Audio & Video Editor
Q: Beta features
There are a couple of features to improve voices tagged as Beta.
When is it planned to release them completely?
armel_beaudry
Dec 24, 2024A: Hi, Thank you for the question. They should be release officially next year. Are you experiencing any type of issues with it? It should be pretty stable at the moment and ready for the officially launch
Share Trebble Online Audio & Video Editor
Q: Is a watermark on edited videos? and is this identical quality to website product & is more than 120mins possible?
Any plans of an eye-contact feature down the line or turning long clips into many shorts?)
armel_beaudry
Dec 24, 2024A: Hi,
Thank you for your questions!
- Watermarks: There’s no watermark on the edited videos.
- Video Quality: The quality of the rendered video is very close to the input quality.
- Length Limit: Currently, videos longer than 90 minutes aren’t supported for editing.
- Future Features: We’re exploring the possibility of adding an eye-contact correction feature and tools to turn long videos into...
Share Trebble Online Audio & Video Editor
Q: Why don't the hours on AppSumo match what is on your website?
I've checked your website, and the "promotion" price has been on your site for over a year.🗓️
Nothing on your site says it is a limited-time promotion.
Prices presented for that long on any site become the new norm and expectation for that product.💯
Not being willing to make the Trebble match what you have on your website is a major letdown and red flag.🚩
I keep coming back here hoping that something will improve with this tool to justify the risk I see in investing in it, but it just gets worse and worse.😢
armel_beaudry
Dec 24, 2024A: Hi,
Thank you for your feedback. I truly appreciate it. Let me address your points transparently:
- Pricing: The AppSumo deal is a lifetime offer, while the website reflects subscription pricing. We’ll work on clarifying this distinction.
- Website Promotion: The promotional price has been extended to make Trebble more accessible, but we’ll review how it’s communicated.
I’m sorry to hear you...
Share Trebble Online Audio & Video Editor
Q: add a waveform for editing also ?
We need a visual view ie audio waveform along thee timeline,
so if we clicked on the waveform it would show the word in the transcript and if we clicked on a word in the transcript it would show the place on the waveform
and with the waveform being able to zoom in
then we could make precise cuts when there is a little discrepancy when editing using words
ie select part of waveform to cut out or choose words to cut out, both options available at the same time.
can you add this ?
thanks
armel_beaudry
Dec 24, 2024A: Thank you for your feedback. It’s greatly appreciated! I understand the value of having a waveform for precise editing. However, we believe adding waveform support would address a symptom rather than fully solving the core issue.
Our focus is on improving the platform to make editing more precise and seamless directly through text, reducing the need for waveform altogether. This includes:
-...
Share Trebble Online Audio & Video Editor
Verified purchaser
You believe that ? There will always be small discrepancies with transcription, and a waveform would be the most effective way to deal with it. So looks like you just don't want to make it the best for the user. In denial