Q: How Is 120 Minutes Calculated?
Hello,
It appears you have a good product and I like your thoughtful responses to questions. My question is: Are the minutes used calculated by the initial upload only and any/all edits are covered under the initial upload?
Also, with the LTD, if I purchase tier 1 but need a few extra minutes, is there a way to purchase them on your site or do I need to upgrade my tier?
Also, do the minutes roll over each month? If not, is that an option you are willing to consider? I hope my questions are clear. Good luck and blessings to you on your endeavor. Thank you.
armel_beaudry
Aug 13, 2025A: Hi there,
Thanks so much for the kind words! I’m glad you like what we’re building! Let me break down your questions:
1. How minutes are calculated
The 120 minutes is based on the length of the file you upload for transcription/editing. Once it’s uploaded, you can make as many edits as you like without using more minutes. For example, if you upload a 45-minute recording, that’s 45 minutes used, even if you edit it multiple times afterward.
2. Getting extra minutes on the LTD
If you’re on Tier 1 and run out of minutes, you can get additional minutes by subscribing to one of our monthly plans. No need to upgrade your LTD tier.
3. Do minutes roll over?
With the LTD plan, minutes reset each month and don’t roll over. That said, we’ve had a few requests for rollover, so it’s something we may consider in the future.
Hope this clears things up! Thanks again for the encouragement, and wishing you all the best as well.