I know how to translate drafts, for example if I write an email and want to translate to another language or fill in a form and translate and so on. I also know how it works with copy and paste. But I can't figure out how I can translate text that is read-only with a hotkey. Copy-pasting is a no-go, there are tools out there that can translate stuff directly, like Pismo. btw. no answer from support for 3 weeks for a very simple question
Q: So the Appsumo campaign for Triplo AI has wrapped up, and you're wondering how to reach out for support now?
No worries, we got you.
Write to [email protected] or https://support.triplo.ai, whatever works best for you.
If you need help with anything like figuring out use cases, exploring features, or dealing with errors and bugs, you'll want to connect directly with the Triplo AI team.
hello, i have tier 3 but it seems it cost 10 - 15 dollars every few days. I use gpt 5.2 with open ai key or anthropic claude sonnet 4.5 using openrouter api. the results are similar. averge 10 dollas every few days less than a week.
I emailed a few days ago and have not heard back. could you clarify if this is normal? it become expensive for me. Any other ways to use credits that still give me deep knowledge without breaking the banks?
Founder Team
Felipe_TriploAI
Jan 23, 2026
A: Thanks for the awesome questions, Astp!
You're killing it as a prompter, seriously!
See, we never built Triplo AI to be a "Premium Tokens Lifetime Deal." We never thought of allowances as a feature or pricing option for our users. It's really just there to help people who aren't super tech-savvy get access to AI and Triplo AI without the hassle of creating new accounts, copying APIs, all that...
Q: AI Agents Beta
I see that AI agents are available in beta. I have Tier 3 but don't see a shades icon. Is that available in a beta version?
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Q: read-only translation?
I know how to translate drafts, for example if I write an email and want to translate to another language or fill in a form and translate and so on. I also know how it works with copy and paste. But I can't figure out how I can translate text that is read-only with a hotkey. Copy-pasting is a no-go, there are tools out there that can translate stuff directly, like Pismo.
btw. no answer from support for 3 weeks for a very simple question
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Q: Activation
Please help. Why does my appsumo dashboad say my purchase is out date? I have it download and have used it occasionally since Nov 22, 2025
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Q: So the Appsumo campaign for Triplo AI has wrapped up, and you're wondering how to reach out for support now?
No worries, we got you.
Write to [email protected] or https://support.triplo.ai, whatever works best for you.
If you need help with anything like figuring out use cases, exploring features, or dealing with errors and bugs, you'll want to connect directly with the Triplo AI team.
REMEMBER: [email protected] or https://support.triplo.ai
Hope that points you in the right direction!
Take care
Felipe and the Elbruz Tech Giants
Felipe_TriploAI
Jan 23, 2026A: That's it! If you need support send us at [email protected] or https://support.triplo.ai.
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Q: credit charge
hello,
i have tier 3 but it seems it cost 10 - 15 dollars every few days. I use gpt 5.2 with open ai key or anthropic claude sonnet 4.5 using openrouter api. the results are similar. averge 10 dollas every few days less than a week.
I emailed a few days ago and have not heard back. could you clarify if this is normal? it become expensive for me. Any other ways to use credits that still give me deep knowledge without breaking the banks?
Felipe_TriploAI
Jan 23, 2026A: Thanks for the awesome questions, Astp!
You're killing it as a prompter, seriously!
See, we never built Triplo AI to be a "Premium Tokens Lifetime Deal." We never thought of allowances as a feature or pricing option for our users. It's really just there to help people who aren't super tech-savvy get access to AI and Triplo AI without the hassle of creating new accounts, copying APIs, all that...
Share Triplo AI