Triplo AI Questions

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Q: Uninstall

I can't unistall Triplo. I uninstalled it on my PC but keep getting prompted to update it. Any tips?

ben9050PLUSMar 4, 2025
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Founder Team
Felipe_TriploAI

Felipe_TriploAI

Mar 4, 2025

A: Hello! I just answered your ticket on support@triplo.ai. I'm pasting my answer here also.
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Please ensure that you close Triplo AI before uninstalling it. To do this, check the tray icon, right-click it, and select "Exit."

Let me know how it goes.

Take care,
Felipe

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Q: When will you come back ?

Heard great things about Triplo but remembered rather late to purchase. Do consider coming back one more time.

fastandcuriousEdited Feb 22, 2025
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Founder Team
Felipe_TriploAI

Felipe_TriploAI

Feb 22, 2025

A: Thank you for reaching out and for your interest in seeing Triplo AI return to Appsumo!

We're thrilled with the success of our previous Appsumo campaign. While it wasn't originally in our plans, we're committed to honoring our duties to both our users and our partners. Contracts are a big deal for us :)

Since our inception, Triplo AI has evolved into a robust, nearly product-market-fit...

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Q: Attention Middle East and South Asia - Introducing Mistral Small 3 24b and Mistral Saba 24b to Triplo AI Allowance

🌐 Exciting News! 💡We just added 2 fresh language models to our allowance: Mistral Small 3 24b and Mistral Saba 24b!

Mistral Small, with its 24B parameters, is optimized for low-latency performance across various AI tasks. It boasts an impressive 81% accuracy on the MMLU benchmark, competing with larger models like Llama 3.3 70B and Qwen 32B, all while operating at three times the speed on equivalent hardware!

On the other hand, Mistral Saba, also a 24B-parameter model, is tailored for the Middle East and South Asia. Trained on curated regional datasets, it delivers accurate and contextually relevant responses, supporting multiple Indian-origin languages such as Tamil and Malayalam, as well as Arabic.

Join us in celebrating this expansion and exploring the possibilities that Mistral Small and Mistral Saba bring to Triplo AI!

Felipe_TriploAIFeb 19, 2025
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Founder Team
Felipe_TriploAI

Felipe_TriploAI

Feb 19, 2025

A: It's a pleasure to allow access to these excellent models to our South Asian and Arabic-speaking community.

This reinforces our agnostic position and commitment to always serve you with the best available models as long as it doesn't hurt our sustainability.

You can check all the available models under Triplo AI's allowance and BYOK at go.triplo.ai/allowance.

Enjoy!
Felipe and the Elbruz...

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Q: Credit Usage Issue for Solo Users!

Hi Felipe, my AI superhero!, I’ve got a tiny (okay, maybe not so tiny) problem. I’ve been using Triplo AI all day, every day - literally in love with this tool! ❤️ But... here’s the catch, I burned through all my tokens in just half a month! 🔥😵

The problem is that I can’t use the tokens allocated for other devices since I’m not installing it anywhere else. As a solo user, this feels a bit frustrating because I can’t make full use of my credits.

Soooo, dear Felipe, what’s the solution? Can you work some magic for solo users like me? Maybe a way to use all my credits on one device? Pretty please? 😇✨

Much love and appreciation for this masterpiece of a tool! 🙌

ImGaganEdited Feb 19, 2025
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Founder Team
Felipe_TriploAI

Felipe_TriploAI

Feb 19, 2025

A: Thank you for your kind words and your question.

We provide a monthly allowance of 2 million tokens per device for access to select models detailed at go.triplo.ai/allowance. As outlined in this offer, tokens are distributed per devices and this will remain unchanged.

Take care,
Felipe

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Q: Im using PC and android tab, how does it work?

I'm on PC and also on my android tab which i just bought and pretty upset that some google integrations like templates didnt work on my gmail app.
Can Triplo help me as in i pre put in my prompt and everytime i open my gmail app in my android tablet, it can help me prompt a response or template of what i want instead my template app?

mikecheongFeb 18, 2025
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Founder Team
Felipe_TriploAI

Felipe_TriploAI

Feb 18, 2025

A: Hey! Thanks for the question.

I understand that you expect something to happen on your Android tabled but I found it a little confusing (I know nothing about your "template app"). Can you better explain your question or what you expect? Tka

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