Troopr

Automate workflows using productivity tools that integrate with Slack and Jira

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Managing your remote, technical teams shouldn’t feel like an endless string of chores. (“Just need to copy-and-paste these Jira updates to five more Slack channels. Then do it all again tomorrow.”)

You’re jumping between Jira and Slack, drowning in support tickets, and attending nonstop Zoom calls—but getting, like, zero actual work done.

You need a toolkit that automates all the mundane parts of your workflow and lets your teams focus on the projects that really matter.

Check out Troopr.

TL;DR

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Host status updates or daily standups, and track Jira software projects in Slack
Automate employee support ticket tracking in Slack through Jira Service Management

At-a-glance

Overview

Troopr is a toolkit that lets you run asynchronous meetings, manage support tickets, and more by connecting Slack to Jira and Confluence.

Troopr Check-in lets you perform asynchronous team meetings and check-ins on Slack, making it ideal for collaborating with colleagues across time zones.

Choose from built-in meeting templates like standup, planning poker, retrospective, and team mood tracker.

Just select the participants, customize the questions they’ll answer, and select the time it should be sent—and you’re good to go.

You’ll be able to keep everyone on the same page with meeting summaries and even receive automatic reports at the end of every conference call.

Check-in reports

Collaborate with teams through agile ceremonies and receive check-in reports to improve team management.

There’s no need to go back and forth between Slack and Jira ever again. Instead, you can track and update software projects right from Troopr Project.

Once your team is onboarded, you’ll be able to pull and update Jira issues from your Slack channels.

You can even get alerts about Jira project updates and issue previews mentioned in Slack, so nothing ever slips through the cracks!

Task summaries

Generate task summaries and view auto-updates on task progress from Slack.

Using Troopr Helpdesk, you can manage internal support requests in Slack and significantly reduce resolution time.

It’s easy to convert internal support requests into Jira tickets and continuously notify Slack conversations with Jira comments, attachments, or status updates.

The platform connects with your knowledge base in Confluence and automatically responds to employee questions in Slack channels.

Pull up the Troopr Wiki to search and share Confluence articles manually in any Slack channel. You can even track Wiki requests and activity logs for your teams.

Employee requests

Deliver automatic responses to employee requests with appropriate documents from Confluence via Slack.

With Troopr Reports, you can extract project insights from Jira like burndown charts and velocity charts, then easily share them with your team on Slack.

Schedule smart, actionable reminders and nudges to make sure everyone is on track to fulfill their deliverables.

You’re also able to pick from multiple built-in templates or create a custom report with Jira JQL for task progress, stale issues, timeline check, and upcoming deadline reminders.

Project reports

Share project reports with built-in templates or create custom reports with JQL.

You shouldn’t have to check-in multiple times per day to connect with your colleagues across various time zones. (“I want to leave work early, but there’s a town hall meeting at 2 am.”)

Troopr helps you perform asynchronous team meetings, manage employee support requests, and receive reports on Slack—all from one platform.

Manage your technical teams without a hitch.

Get lifetime access to Troopr today!

Updates from Troopr

June 15, 2022

Posted Feb 9, 2023

June 16, 2022

Posted Feb 9, 2023

Questions
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Questions & Reviews

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Showing 5 of 8 questions

Q: Hello, I looked at your wiki pro plan, so what is the meaning of 3 wiki channels and 1000 search requests?

Does it mean that I can integrate wiki channels with 3 websites but is it like 1000 search requests on monthly basis or what.

From my perspective, I was thinking of integrating wiki as a part of FAQs section of my website, where users (mean website visitors) come and search answers to their questions but it seems 1000 is too low of limit for such purpose. It seems your tool is more for internal communication among staff of a company. Is this correct?

Also for small companies who don't use Jira, confluence and Slack, what can this tool do for such companies.

Thank you!

VK_2018PLUSJun 16, 2022
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Founder Team
Sanyukta_Troopr

Sanyukta_Troopr

May 15, 2024

A: Hi again

Glad to see you taking interest!

Slack channels are public but can be made private if necessary.

To explain further, channels where people chat is by default public (visible to everyone in the organization) and it can be made private (visible only to people you add to the channel)

Hope this helps :)

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Q: This is great!

Could you please consider to have more admin on higher stacks?

GrowPLUSJun 20, 2022
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Founder Team
Sanyukta_Troopr

Sanyukta_Troopr

May 15, 2024

A: Hey there!

Currently this option is not available in our product.

Thank you.

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Q: Hi, do you have plans to integrate with shortcut?

looks like a cool tool, thanks for being on appsumo

nick500PLUSJun 18, 2022
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Founder Team
Sanyukta_Troopr

Sanyukta_Troopr

May 15, 2024

A: Hello there 👋

Thank you for the kind welcome.

Unfortunately, we do not interfere with Shortcut currently but we may consider it in future.

Regards,
Team Troopr

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Q: This is a long shot, but any possibilities of integration with Noysi as well as Slack?

kransboxJun 17, 2022
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Founder Team
Sanyukta_Troopr

Sanyukta_Troopr

May 15, 2024

A: Hey there!

We only work on Slack currently!

You can read about our producs here :
https://www.troopr.ai/

Thank you.

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Q: Why only 1 administrator ?

You are proving so much power and at the same time limiting the power by having only 1 administrator to manage it all which is not common

laudtechJun 17, 2022
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Founder Team
Sanyukta_Troopr

Sanyukta_Troopr

May 15, 2024

A: Hey ther 👋

More administrators are allowed in other plans available on Troopr Billing page.
You can read about it from Troopr pricing page here :
https://www.troopr.ai/pricing

Hope this helps!

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