4.8
Taco ratings
TrustMate.io has received positive feedback for its seamless integration with various platforms, user-friendly interface, and exceptional customer support. The translation module and Google PLA integration have been particularly well-received, making it easier to expand sales and showcase reviews. Some users have noted minor drawbacks such as outdated UI and occasional bugs, but these are just small bumps on the road. With an overall rating of 4.8 and positive feedback from 98 reviews, TrustMate.io is a solid buy for those in need of a tool to collect high-quality customer-generated reviews instantly. Plus, with a 60-day money-back guarantee, it's worth giving it a try!
AI-powered summary of customer reviews
Verified purchaser
Not worth the effort
Awful default dictionaries with poor English, and too much work to customize dictionaries. Email templates don't look great and have limited customizations.
Verified purchaser
Good Stuff
I have been working with TrustMate for 3 years and I must say that the product is worth the price. I'm glad I took it to LTD this time
Pawel_TrustMate
Jul 7, 2024Thank you so much for your positive feedback! 😊 We're thrilled to hear that you've been satisfied with TrustMate. Your trust and satisfaction mean the world to us! 🌟👍
Verified purchaser
Solid so far, happy with support and the platform is easy to use
I've read a few reviews around and I was scared to buy. I decided to give it a try with one code and stacked 4 more.
The app: solid, and easy to use, and the UI and UX is overall good.
The support answered in the live chat, it was good and helped point by point.
The app again has some rough edges to be ironed out, for example, the WYSIWYG editor is not ideal and it's a bit buggy, we can't add images as they will not display.
The Shopify integration seems solid and I connected it in 2 minutes.
They have to update a few videos too.
The templates are basic but nice enough, I hope they will add a potential template editor for the email and the option to design better thank-you pages, which at the moment are too raw.
Apart from this, it's a nice tool that I will use mainly for automation, but it also offers far more widgets.
Being around for some time already I hope they will improve and keep up the good work!
Natalia_TrustMate
Jul 1, 2024Hi, thanks a lot for the 5 tacos! 🌮❤️
We're thrilled that you like the system! You'll see that development at TrustMate.io is a top priority for us. Every day, we work hard to ensure the system meets our customers' expectations.
Remember, the promotion is ending soon, so make sure to take advantage of it while you still can. 🔥
Best,
Natalia TrustMate Team
Verified purchaser
Support is great and the % of reviews is impressive
Trustmate's support is on point. They helped with importing our reviews from another platform, and were very patient while we got our woocommerce review export in order before also importing those. Being able to set up a feed to populate the product database is a nice feature.
Natalia_TrustMate
Jun 18, 2024Hi sales719! 👋
Thank you so much for your review! It means a lot to us! We're proud and thrilled to hear that you're satisfied with TrustMate, and we wish you many more positive reviews in the future! ❤️
Best,
Natalia,
TrustMate Team
Verified purchaser
TrustMate is an excellent
TrustMate is an excellent tool that stands out for its simple integration system, allowing for quick and seamless implementation on your website. The clear and user-friendly management panel ensures intuitive navigation. Additionally, its rich set of features enables effective management of customer reviews, positively impacting the company's image and customer trust.
Pawel_TrustMate
Jun 14, 2024Thank you so much for your kind words! 😊 We're thrilled to hear that you find TrustMate to be an excellent tool with a simple integration system and a user-friendly management panel. Your feedback about our rich set of features and their positive impact on your company's image and customer trust means a lot to us. 🌟
We are dedicated to continuously improving our services to meet your needs and...