Typed Questions

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Q: What if a user wants to back up all their data using Typed?

I've already sent a support email but haven't received a response yet. You anounced the app is shutting down in December this year as you've been informed by in-app messages.So how can users keep all their data safe?

wonguenSep 23, 2024
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Q: Is this product basically no longer active?

I can't seem to find any means to reach out to support and there hasn't been any update on the roadmap since 2022.

donnieyangPLUSSep 22, 2023
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Q: Why was your extension removed from Chrome?

When will it be back?

B.76858May 22, 2023
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Q: Hi, I have seen many other people sharing serious and justified privacy concerns that they no longer own the ...

google doc

and you answered that in Q4 you will allow users to store in their own google drive as an alternative to typed

If I store in my own google drive will this mean a total 2 way sync between my drive and typed i.e. if I update in typed then the doc in my google drive will update?

mark04Sep 16, 2022
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Founder Team
Brian_Typed

Brian_Typed

May 14, 2024

A: Hello again Mark!

By Q4, users will be able to choose 1 out of the 2 options! It's either unlimited storage through Typed Drive or their own Google Drive.

Hope this helps!

Best,
Brian

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Q: I bought tier 4 but would like another workspace, can I buy it again to have another workspace?

13schishtiSep 18, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 14, 2024

A: Hi 13schishti!
Yes one tier purchase is synced to one space within Typed, you can certainly go ahead and purchase another tier to obtain another space :)
But hurry - our Appsumo deal ends today!
Hope you enjoy using Typed :)
Best wishes,
Alice

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Q: I'm testing Typed and a few minutes after creating the account the service asked me for full read and write ...

access to all my Google Drive files. Since the files are currently stored in Typed, I understand that this access to my GDrive files is not necessary, right? Do I need to allow access to some feature?

lf_fdzPLUSSep 19, 2022
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Q: Hi Brian, I purchased because you said you would provide a way of logging in and using Typed without a google account.

I want nothing to do with Google so I've been waiting to redeem until it's possible to do so without a gmail account - could you pleaes tell me if this is possible yet?

And if not, could you please provide an ETA?

Thank you!

5dd71b516a1e42e6940efc7c5450b09bSep 8, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 15, 2024

A: Hi 5dd71b516a1e42e6940efc7c5450b09b
Thank you for your reply and we're sorry that we're not able to accommodate for you yet - we are still only partnered with Google for user account login however that will soon change as we are working on other platform integrations. The rough timeline is next year, so watch this space! Thank you for your attention so far,

Best wishes,
Alice

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Q: If this uses google docs, drive, and sheets, what is the storage space for?

Can you please explain aa bit in detail how the storage spaces work - what is used by google and what is used by Typed?

steven408PLUSSep 9, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 15, 2024

A: Hi Steven408!
As an official partner of Google, we are providing unlimited storage for Google Drive to store your Google docs, sheets and slides. However the storage space for these plans are in relation to the references and resources you store within Typed i.e. PDFs, images, links etc :)
Hope that makes sense!
Best wishes,
Alice

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Q: Can I have a live demo please?

GrowPLUSSep 15, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 14, 2024

A: Absolutely - you can book an onboarding call here where our team will take you through the product live! https://calendly.com/business-canvas/typed-onboarding-en?month=2022-09

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Q: Can I add multiple google drive accounts?

limitlessrahulSep 16, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 15, 2024

A: Hi Rahul.sharma011,

Thank you for your question - in answer: you can link one Google Account to one Typed Account. Hope that helps!

Best wishes,
Alice

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Q: Hi - I see that when we edit google documents in typed, the owner of the document is no longer us.

It is typed

I pay Datto a lot of money to backup all my assets in google drive. Can you outline your backup systems please?

mark04Sep 16, 2022
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Founder Team
Brian_Typed

Brian_Typed

May 15, 2024

A: Hello Mark!

Thank you very much for your question.

As an official partner of Google, we worked together to build an automated bot (Typed Bot) to manage the storage of your Google Drive. We wanted to provide our users with unlimited storage space; hence we went with this option.

By Q4, we will give users the option to choose their own drive or Typed Drive!

Best,
Brian

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Q: Can't even log in on firefox, is there any issues with compatibility?

limitlessrahulSep 16, 2022
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Q: Will it be possible to link docs within docs, just like Obsidian?

Didn’t see it on your roadmap.

Edwin92188PLUSSep 16, 2022
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Q: Any chance you'll be adding Safari and Firefox extensions?

And, is an app to access the files on computer and iphone/ipad on your roadmap? Thanks!

JaracaPLUSSep 15, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 14, 2024

A: Hi Jaraca!
Thank you for your question - yes we will be adding extensions real soon with the launch of our Typed Editor in early October, all extensions will work!
Also we already have a mobile app which has just been updated this week allowing you access to Typed and it's docs on your mobile!
Android https://play.google.com/store/apps/details?id=com.typed.application
iOS https://apps.apple.com/app/typed-save-and-collect-urls/id1606667024?fbclid=IwAR0OOGIZf6edKtzQ6a1dKIpqZ2_sGq_ePKzpngbrwJ870M7Ds5RGdPHRlVY
Hope that helps!

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Q: have you guys gotten investor funding???

belive4Sep 11, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 15, 2024

A: Hi Belive4
Yes we have been funded close to $7m now :) Thank you for asking!

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Q: Good morning.

Typed looks fantastic. Thanks for bringing it to AppSumo.
I have one question - I see right now that it supports only google. Do you have any plans for adding support for the Microsoft 365 platform?
I checked your roadmap but did not see anything.
I would just like to know if there is some thinking on this or if your plan is to stay google - based only.

Thanks.

Steve_PPLUSSep 14, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 15, 2024

A: Hi Steve_P!

Thank you for your message! And yes, we are definitely planning to expand beyond Google services and add Microsoft Office in the near future - we just have to add it to our public roadmap - thank you for the reminder! Watch this space!

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Q: Hi, Will this work with a Google workspace account?

Meaning not @gmail.com address but a Google account nonetheless? Also is there a mobile app to access documents?

Thank you.

avidflowPLUSSep 13, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 15, 2024

A: Hi Avidflow!
Yes Typed works with a Google Workspace account too - so you can definitely go ahead and try accessing Typed again! Let us know if you have any issues :)

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Q: I have done my research and I am inclined to buy already, just few doubts: 1.

I want to add team members to collaborate but do not want them to see all projects. Can we add team members to a specific project or folder only?
2. Can we create multiple workspaces in tier 2 accounts or higher?

gundeeepSep 15, 2022
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Founder Team
Alice_Typed

Alice_Typed

May 15, 2024

A: Hi Gundeep! That's great! To answer your questions:
1) You can definitely create project based permissions to allow them to be either public or private to only certain team members
2) Unfortunately one Appsumo purchase links to one workspace.
For more info - you can check out our Beginner's Guide to Typed here! https://www.youtube.com/watch?v=H8Tmud6Nj2I
Hope that helps you out :)

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Q: For our team, one main use of Google sheets is connecting it via APIs (zapier, webhooks, etc).

Some platforms use the Googlesheets url as a connecting point. I saw in the help docs that the url is under the Typed domain.

Does Types support the use of APIs and/or other Integrations, since it's foundation is still Google Drive? And if so, can we do so from within Typed or do we have to open up a separate Google Drive window and do so?

akalexanderPLUSSep 15, 2022
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Q: Any chance you'll be adding Safari and Firefox extensions?

And, is an app to access the files on computer and iphone/ipad on your roadmap to add soon? Thanks!

JaracaPLUSSep 15, 2022
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