I recently purchased the Tier 3 subscription and overall, the program works well. However, I’ve noticed a few things that are not entirely clear:
The cloned voices don’t seem to have the same credit allocation or flexibility as the pre-made voices, which I wasn’t aware of when purchasing.
Additionally, I can’t access the community-shared voices, even though I expected this to be part of the plan.
I’ve already sent an email but haven’t received any response. I kindly ask you to clarify these points so that we Sumolings can better understand what’s included in the subscription and what limitations there might be. Transparency is really important.
Hi there, I am a Tier 4 user. Recently, I have been facing a login issue for 3 days. I contacted the support team, but they are not able to solve the problem yet. Can you please tell me what I can do now?
Dear All, We have observed some anomalies or abuse usage of our system which impacting fair use of the system. We are working on this. Due to this if any of the service is getting impacted please be patient. We will finish our review and fix soon!
A: Yes, there are plenty of. Please look at the multilingual voices. To use specific accents, select text and then apply language. Let me know if you need further support.
Regards, Shariful
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Q: Cloned Voice ?
I recently purchased the Tier 3 subscription and overall, the program works well. However, I’ve noticed a few things that are not entirely clear:
The cloned voices don’t seem to have the same credit allocation or flexibility as the pre-made voices, which I wasn’t aware of when purchasing.
Additionally, I can’t access the community-shared voices, even though I expected this to be part of the plan.
I’ve already sent an email but haven’t received any response. I kindly ask you to clarify these points so that we Sumolings can better understand what’s included in the subscription and what limitations there might be. Transparency is really important.
Share Unmixr AI - Text to Speech, Speech to Text, Audio/Video Dubbing
Q: Account Issue
Hi there,
I am a Tier 4 user. Recently, I have been facing a login issue for 3 days. I contacted the support team, but they are not able to solve the problem yet. Can you please tell me what I can do now?
Shariful96421
Jul 3, 2025A: Hello umarfaruk94561,
You issue is on track. My team has not yet updated. I will check today and share once it is fixed.
Regards,
Shariful
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Verified purchaser
Thanks. Waiting for the solution. Regards.
Please check now. Your issue has been resolved.
Verified purchaser
Got it. Thanks a million 🔥
Q: Tier 2 addons
I have purchased the Tier 2 plan. Could you please specify which add-ons are now accessible?
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Q: Transcription Service Down for Maintanence
Dear All,
We have observed some anomalies or abuse usage of our system which impacting fair use of the system. We are working on this. Due to this if any of the service is getting impacted please be patient. We will finish our review and fix soon!
Share Unmixr AI - Text to Speech, Speech to Text, Audio/Video Dubbing
Q: Are there UK male and female accents?
Shariful96421
Jun 30, 2025A: Yes, there are plenty of. Please look at the multilingual voices. To use specific accents, select text and then apply language. Let me know if you need further support.
Regards,
Shariful
Share Unmixr AI - Text to Speech, Speech to Text, Audio/Video Dubbing